Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Availability
Refrences
Software
Timeline
Generic
Karson Duncan
Open To Work

Karson Duncan

Big Stone Gap

Work Preference

Work Type

Full TimePart Time

Location Preference

HybridRemoteOn-Site

Important To Me

Work-life balanceFlexible work hoursPersonal development programsWork from home option401k match

Summary

Organized and proactive professional with extensive experience in customer service. Proven record of accomplishment in effective communication and problem-solving, enhancing team collaboration and exceeding customer expectations. Highly motivated with a strong work ethic and adaptability, capable of mastering new skills independently.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Stay at Home Mother

Self-employees
Big Stone Gap
08.2019 - Current
  • Eager to re-enter professional sphere following child's transition to school.
    Utilized verbal communication skills and patience developed as a stay-at-home parent.
    Proficient in compromising and resolving conflicts, fostering effective teamwork.
    Ready to contribute valuable life experiences to enhance organizational success.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish day-to-day goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cashier

BLACK DIAMOND
Big Stone Gap
01.2019 - 03.2019
  • I worked with customers coming in and out, cashing out lottery, also while working a drive thru window. I stocked shelves, ice, cooler etc. I liked the job but had to leave to have my child.

CSR - Customer Service Representative

Sykes Enterprises, Incorporated
Wise
10.2017 - 12.2017
  • Answering and resolving phone calls, meeting Q/A

Housekeeper

Heritage Hall
Big Stone Gap
01.2017 - 02.2017
  • Cleaning, moping, sweeping, doing laundry, stocking the stock room, wiping down everything, stripping rooms Down.

Education

High school or equivalent -

Woodmont High School
Piedmont, SC
06.2015

Skills

  • Computer skills and software troubleshooting
  • Customer service and support
  • Food preparation and kitchen experience
  • Cash handling and cashiering
  • Cleaning and laundry services
  • Technical support and help desk
  • Microsoft Office applications
  • Communication skills and phone etiquette
  • Upselling and stocking strategies

Certification

driver's license, 06/15, 05/22, Non-CDL Class C

Affiliations

  • Walking
  • Hiking
  • Spending the day with my kids/family
  • Studying
  • Reading
  • Fishing
  • Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Refrences

  • Linda Hensley (941-626-8347) Appalachia
  • Shirley Smith (276-639-8897) His Ministries/Big Stone Gap
  • Ryan Palmer (276-345-3485) East Stone Gap
  • Terry Hensley (276-484-6592) Appalachia

Software

Microsoft word

Microsoft Excel

Microsoft PowerPoint

Chrome

Gemini

Timeline

Stay at Home Mother

Self-employees
08.2019 - Current

Cashier

BLACK DIAMOND
01.2019 - 03.2019

CSR - Customer Service Representative

Sykes Enterprises, Incorporated
10.2017 - 12.2017

Housekeeper

Heritage Hall
01.2017 - 02.2017

High school or equivalent -

Woodmont High School

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Karson Duncan