Kasey Mayo
North Chesterfield
Summary
Versatile and dedicated with a proven track record. Known for enhancing customer satisfaction with my attention to detail and outstanding interpersonal skills no matter the job.
Overview
30
30
years of professional experience
Work History
Elderly Caretaker
Grandfather and Uncle
01.2015 - Current
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
- Advocated for clients'' best interests in complex situations involving healthcare decisions or interactions with external service providers.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Promoted mental stimulation through engaging conversations, recreational activities, and memory exercises tailored to each individual''s interests.
- Maintained client confidentiality and demonstrated respect for personal boundaries at all times, fostering a comfortable environment for open communication and trust building.
- Reduced instances of falls and injuries by implementing safety measures and regularly monitoring living environments.
- Supported families in understanding the needs of their elderly loved ones, fostering open communication between all parties involved.
- Monitored clients'' vital signs and reported any significant changes to healthcare providers promptly, contributing to early intervention efforts when necessary.
- Assisted elderly with daily living activities and physical therapies.
- Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.
- Encouraged elderly to engage in people-centered activities and participate in community.
Delivery Driver
Papa John's Pizza
10.2018 - 03.2019
- Delivered packages on time by planning optimal delivery routes.
- Navigated local streets to ensure timely delivery of goods.
- Ensured customer satisfaction by providing friendly service during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Cashier
Circle K
04.2011 - 07.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
School Bus Driver
Chesterfield County Schools
07.2005 - 02.2010
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
Commercial Parts Driver
Ashby's/Crenshaw Corporation
05.2002 - 06.2005
- Improved customer satisfaction by providing prompt and accurate delivery of commercial parts to various clients.
- Reduced vehicle maintenance costs by performing routine inspections and reporting issues immediately.
- Enhanced efficiency in the supply chain by maintaining accurate inventory records and updating tracking systems regularly.
- Collaborated with sales team to promote new products, resulting in increased revenue from cross-selling opportunities.
- Developed strong relationships with clients by offering exceptional service and addressing concerns promptly.
- Managed all required documentation for each delivery, ensuring accurate records were maintained for billing and regulatory purposes.
- Pulled parts off store shelves to fill customer orders.
Pharmacy Technician
CVS Pharmacy
07.1995 - 04.2000
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Maintained clean and organized work environment, adhering to safety and sanitation guidelines.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Collected co-payments or full payments from customers.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Supported insurance claim processing, facilitating smoother patient transactions.
Education
Medical Assisting -
Bryant And Stratton College
Richmond, VAGED -
Lloyd C Bird High School
Chesterfield, VAAssociate Of Fine Arts - Painting And Art History
John Tyler Community College
Chester, VAClass A CDL - CDL
Shipper's Choice CDL Training
Chesterfield, VA2000
Skills
- Friendly and outgoing
- Time management
- Attention to detail
- Valid Driver's license
- Clean driving record
- Problem-solving
- Punctual and reliable
- Loading and unloading
- GPS and route planning
- Team collaboration
Timeline
Delivery Driver
Papa John's Pizza
10.2018 - 03.2019
Elderly Caretaker
Grandfather and Uncle
01.2015 - Current
Cashier
Circle K
04.2011 - 07.2011
School Bus Driver
Chesterfield County Schools
07.2005 - 02.2010
Commercial Parts Driver
Ashby's/Crenshaw Corporation
05.2002 - 06.2005
Pharmacy Technician
CVS Pharmacy
07.1995 - 04.2000
Medical Assisting -
Bryant And Stratton College
GED -
Lloyd C Bird High School
Associate Of Fine Arts - Painting And Art History
John Tyler Community College
Class A CDL - CDL
Shipper's Choice CDL Training
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