Katelyn Lacks
Halifax
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Store Manager
Smokers Vape Plus
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Beauty Sales Associate
Sally's Beauty Supply
08.2023 - 09.2024
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Participated in ongoing professional development opportunities related to the latest skincare advancements and industry innovations.
Store Manager
Heritage House Antiques
08.2020 - 02.2023
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
GED -
Southside Virginia Community College
05.2015
Skills
- Sales Strategies
- Team Building and Leadership
- Store Merchandising
- Inventory Management
- Store Opening and Closing
- Multitasking and Organization
- Verbal and Written Communication
- Customer Service
- Store Opening and Closing Procedures
- Attention to detail focus
- Cash handling accuracy
- Customer assistance
- Customer service
Contact
Halifax, VA 24558
Education and Training
other,Keysville
Timeline
Store Manager
Smokers Vape Plus
07.2024 - Current
Beauty Sales Associate
Sally's Beauty Supply
08.2023 - 09.2024
Store Manager
Heritage House Antiques
08.2020 - 02.2023
GED -
Southside Virginia Community College
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