Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Cameron

Fredericksburg

Summary

Experienced Stylist with 6 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Im a hard working Stylist with drive and passion for the art of transformation.

Overview

13
13
years of professional experience

Work History

Hairstylist

Ulta Beauty Inc.
08.2022 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Styled hair and provided makeup services on clients for special events such weddings, marine balls, proms etc.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Trained salon staff in traditional and innovative haircutting techniques by partnering with salon management.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Maintained regular client list and successfully handled walk-in customers.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Answered phone calls to schedule client appointments.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.

Style Associate

Target
10.2021 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier Supervisor

JCPenny's
09.2018 - 05.2020
  • Directed personnel training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as a last resort to maintain customer satisfaction.
  • Compiled and analyzed customer feedback data to develop new strategies and corrective action.
  • Directed meetings for all on-duty associates to announce sales, coupons, and special financing options for in-store credit cards that applied to that current week. We also recognized birthdays, and personal achievements i.e. reaching credit goals and mentions in our customer surveys.

Hairstylist

In Home Services
03.2017 - 09.2019
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Offered in home services to accommodate exclusive clientele.
  • Developed loyal following of clients by providing high-quality services.
  • Used social media platforms to promote salon and services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Shop Assistant

Charlie's Barbers
03.2015 - 12.2018
  • Answered phones and booked appointments.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Greeted customers entering store and offered assistance.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.

Department Supervisor

Burlington
09.2015 - 09.2018
  • Maintained stock capacity, cleanliness, organization, and advertising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained new employees on overall company and department specific policies and procedures.
  • Assessed sales reports to identify and enhance sale performance, support inventory oversight and capitalize on emerging trends.
  • Handled register purchases, returns and refunds. Bolstered merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to assist business decision-making and planning.
  • I was also a part of the voluntary committee through Burlington called 'Your Voice.' The committee would host townhalls for all associates to gather, not only negative feedback, but positive feedback as well, to better enhance both the customer's shopping experience and the employee's work environment.

Sales Associate

See's Candy
11.2012 - 12.2015
  • Provided seasonal assistance every year, for every holiday, to help with customer check out, set up displays, stock, and provide the best customer experience that See's Candy is known for.
  • Roles also included hand packing gourmet chocolate boxes unique to the customer's liking.

Sales Associate

Edible Arrangements
02.2012 - 08.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls at a high-volume with a multi-line switchboard phone to assist with order inquiries, promote arrangement packages and processed orders.
  • Maintained clean, trash-free work spaces to maximize productivity and safety.
  • Received, unpackaged and stored incoming food deliveries.
  • Cleaned and sanitized machines, dishes and utensils, consistently keeping adequate supplies on hand for expected customer orders.
  • Maintained high customer satisfaction levels by preparing orders accurately.

Education

Licensed Cosmetologist -

Cosmetology Adult Education Program
Hesperia, CA
05-2017

Skills

  • Color correction
  • Razor cutting techniques
  • Pixies and A-line bobs
  • Vivid hair color and color melts
  • Highlight, lowlight and balayage
  • Appointment coordination
  • Bridal makeup application, updos and styling
  • Conflict resolution skills
  • Highly motivated self-starter
  • Safety compliance
  • Client consultation
  • Customer education

Timeline

Hairstylist

Ulta Beauty Inc.
08.2022 - Current

Style Associate

Target
10.2021 - 08.2022

Cashier Supervisor

JCPenny's
09.2018 - 05.2020

Hairstylist

In Home Services
03.2017 - 09.2019

Department Supervisor

Burlington
09.2015 - 09.2018

Shop Assistant

Charlie's Barbers
03.2015 - 12.2018

Sales Associate

See's Candy
11.2012 - 12.2015

Sales Associate

Edible Arrangements
02.2012 - 08.2013

Licensed Cosmetologist -

Cosmetology Adult Education Program
Katherine Cameron