Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Katherine Morales

Norfolk

Summary

I have extensive experience across multiple fields, including customer service and most recently pet care, which has equipped me with a diverse skill set. In customer service roles, I've developed strong communication and problem-solving abilities while consistently ensuring customer satisfaction. My most recent background in pet care has taught me responsibility, patience and attention to detail through hands on work with animals. This combination of experience makes me capable of thriving in various professional environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pet Sitter

Rover.com
02.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

PCA

Right At Home
07.2022 - 12.2022
  • Working with the Right At Home care team allowed me to assist clients with personal care, help with physical therapy exercises, ambulation and mobility. This position allowed me to become more patient and compassionate by getting to know my clients on a personal level.

Hostess and Busser

Ciao
05.2018 - 03.2020
  • I did simple tasks like cleaning tables and refilling drinks. I was very quick to answer the phone, answer questions, take orders, take reservations etc. Most importantly, working at Ciao allowed me to learn to work as a team and learn from my coworkers in a fast paced environment.

Secretary

Branch Business Services Inc
02.2019 - 09.2019
  • Branch Business Services Inc. allowed me to gain the trust of the public by working with very important documents including taxes and payroll. Due to my organization skills I was also in charge of filing important documents. At Branch Business Services I was able to learn to set goals and achieve those goals in a timely manner.

Education

Skagit Valley College
Oak Harbor, WA
07.2022

High School Diploma - undefined

Coupeville High School
Coupeville, WA
06.2019

Skills

  • Quick learner, problem-solver, team player
  • Honest and trustworthy
  • Adaptability and dependability
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule
  • Multitasking

Certification

Passed CNA courses at Skagit Valley College.

LANGUAGES

Fluent in English and Spanish.

Timeline

Pet Sitter

Rover.com
02.2023 - Current

PCA

Right At Home
07.2022 - 12.2022

Secretary

Branch Business Services Inc
02.2019 - 09.2019

Hostess and Busser

Ciao
05.2018 - 03.2020

High School Diploma - undefined

Coupeville High School

Skagit Valley College
Katherine Morales