Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Stewart

Woodbridge

Summary

Experienced Pharmacy Technician with a strong background in regulatory compliance and customer service at CVS Pharmacy. Expertise in data entry and prescription management, prioritizing patient safety and satisfaction. Skilled in patient education while upholding confidentiality and HIPAA standards, contributing to efficient pharmacy operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Dalitso LLC
Woodbridge
11.2023 - 04.2025
  • Ensured compliance with federal, state, and local regulations regarding pharmacy operations.
  • Operated cash registers for customer transactions efficiently.
  • Created and updated customer profiles, including demographics, allergies, and medications in pharmacy systems.
  • Educated patients on medication usage, side effects, and storage requirements.
  • Performed accurate data entry for patient profiles and billing information into pharmacy software.
  • Provided exceptional customer service by addressing patient inquiries with empathy.
  • Entered prescription and patient information into pharmacy systems with meticulous attention to detail.
  • Assisted customers by answering questions and locating items or referring them to pharmacists for medication information.

Pharmacy Technician

CVS Pharmacy
Manassas
07.2010 - 11.2023
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Operated cash registers to accept payments from customers.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Entered patient and prescription details into pharmacy software systems with accuracy.
  • Assisted customers by addressing inquiries and locating products or referring to pharmacists.
  • Counseled patients on medication usage, potential side effects, and safety precautions.
  • Verified prescriptions, drug labels, documents, and packages to ensure compliance.
  • Collaborated with technicians and pharmacists to prioritize and complete orders efficiently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying dosages.
  • Resolved customer complaints promptly while maintaining professional demeanor.
  • Greeted customers, providing information on personal medications and over-the-counter products.

Education

Some College (No Degree) - Paralegal Studies

Ashworth College
Norcross, GA

Skills

  • Regulatory compliance
  • Customer service
  • Data entry
  • Attention to detail
  • Multitasking
  • Communication skills
  • Confidentiality and HIPAA compliance
  • Prescription management

Certification

PTCB Certified

ExCpt Certified

Licensed as Pharmacy Technician in Virginia

Timeline

Pharmacy Technician

Dalitso LLC
11.2023 - 04.2025

Pharmacy Technician

CVS Pharmacy
07.2010 - 11.2023

Some College (No Degree) - Paralegal Studies

Ashworth College

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Katherine Stewart