Katherine Thompson
New Castle
Summary
Compassionate Certified Medical Assistant skilled in medication administration, patient education, and electronic health records. Committed to enhancing patient care through effective communication and team collaboration.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Novant Health, Inc
Wilmington
04.2026 - 07.2026
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected and documented vital signs and patient information to ensure accurate medical assessments.
- Supported healthcare providers during patient examinations and procedures to enhance clinical efficiency.
- Managed patient records, ensuring accuracy in electronic documentation systems.
- Educated patients on medication usage and follow-up care to promote adherence and understanding of treatment plans.
- Relayed patient messages to physicians regarding concerns and updates to enhance communication and support treatment continuity.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Office Manager
Allergy and Asthma
New Bern
06.2016 - 06.2026
- Managed daily office operations and maintained efficient workflow processes.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated patient scheduling and managed appointment reminders to enhance patient experience.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw inventory management for medical supplies and office materials.
- Procured necessary supplies to ensure uninterrupted office operations. and equipment to maintain adequate inventory levels.
- Developed and maintained filing systems for patient records and documentation.
- Collaborated with healthcare providers to streamline communication and services.
- Trained new staff on office procedures and best practices for patient interaction.
- Assisted in budget preparation and expense tracking for office expenditures.
- Monitored and recorded invoices for accurate financial documentation. and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Patient Care Technician
DaVita
Shallotte
12.2025 - 04.2026
- Monitored vital signs and reported changes to medical staff.
- Assisted nurses with patient care tasks and daily activities to enhance patient comfort and safety.
- Supported patients with mobility to ensure comfort and dignity during treatments.
- Provided direct patient care and assistance to healthcare team members.
- Maintained cleanliness and organization of patient areas and equipment to promote a safe and hygienic environment.
- Educated patients on treatment plans and procedures.
Certified Medical Assistant
Carilion Clinic
Salem
09.2024 - 11.2025
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted healthcare providers with patient examinations and procedures.
- Collected vital signs and recorded patient information for medical staff review.
- Coordinated appointments and communicated with patients regarding their care plans.
- Educated patients on medication usage and follow-up care instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Managed patient records and ensured accurate documentation in electronic systems.
- Prepared examination rooms and maintained cleanliness and safety standards.
Certified Medical Assistant
LewisGale Physicians
Salem
09.2020 - 09.2024
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Collected vital signs and recorded patient information for medical staff review.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Educated patients on medication usage and follow-up care to improve treatment outcomes.
- Coordinated patient appointments and communicated care plans to enhance patient understanding and adherence.
- Managed patient records and ensured accurate documentation in electronic systems.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures, including suturing lacerations and removing stitches, to support efficient patient recovery under physician supervision.
- Prepared examination rooms and maintained cleanliness and safety standards.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education
Associate of Science - Certified Medical Assistant
Carteret Community College
Morehead City, NC05-2016
Skills
- Medication administration
- Electronic health records
- Diagnostic testing
- Patient education
- Administrative support
- Multitasking and organization
- Team collaboration
- Patient advocacy
- Patient education
Timeline
Certified Medical Assistant
Novant Health, Inc
04.2026 - 07.2026
Patient Care Technician
DaVita
12.2025 - 04.2026
Certified Medical Assistant
Carilion Clinic
09.2024 - 11.2025
Certified Medical Assistant
LewisGale Physicians
09.2020 - 09.2024
Office Manager
Allergy and Asthma
06.2016 - 06.2026
Associate of Science - Certified Medical Assistant
Carteret Community College