Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Tran

Falls Church

Summary

Compassionate Nursing Assistant with experience at Nest Well Health, skilled in patient care and basic life support. Enhanced patient satisfaction through emotional support and effective communication. Proven ability to manage client documentation while ensuring HIPAA compliance, fostering a safe and supportive environment for patients.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Nest Well Health
07.2024 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Beauty Advisor

Macy's
05.2022 - 03.2024
  • Educate customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Receptionist

H&r Block
01.2021 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Barista

Starbucks
06.2014 - 03.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Education

Jeb Stuart H.S
Falls Church, VA

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Client documentation
  • Medical terminology
  • HIPAA

Certification

  • BLS - Basic Life Support

Timeline

Nursing Assistant

Nest Well Health
07.2024 - Current

Beauty Advisor

Macy's
05.2022 - 03.2024

Receptionist

H&r Block
01.2021 - 04.2022

Barista

Starbucks
06.2014 - 03.2019

Jeb Stuart H.S

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Katherine Tran