Dynamic Senior EHR Support Analyst with extensive experience at HCA ITS Field Operations with Meditech, excelling in access management and incident resolution. Proven track record in enhancing user satisfaction through effective troubleshooting and application support. Skilled in ITIL processes and committed to continuous improvement, fostering collaboration across teams to drive successful outcomes.
EHR Analyst II for Capital Division with Primary Focus on User Access (division not facility based).
Processing Service Central Tickets for the division
Involved with Meditech system testing for Enhancements and System Bug/fix releases.
2023 promoted to Senior EHR Support Analyst
EHR Analyst II, located at the Capital Division Service desk
Was Lead analyst for implementation of EDM Module
Heavily involved with ED Dashboard troubleshooting for ED throughput.
Facility analyst for CJW Medical Center for the implementation of Meditech.
Heavily involved with PCI Module, training of Physicians and their office staff.
CJW was a Pilot facility for EDM Implementation.
Worked as an Inpatient RN for Direct Nursing Care of Patients.