Kathryn King
Rocky Mount,VA
Summary
Fast-thinking Emergency Medical Technician with 12 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Well-qualified dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Communications Specialist II
Carilion Clinic Patient Transport - Dispatch
08.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and radios.
EMT-B
Carilion Clinic Patient Transport
12.2016 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Caterer
Adells Catering
10.2020 - 09.2021
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
- Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Arranged linens and table settings according to seating plan and event theme.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Operated standard kitchen equipment with focus on safety and sanitation.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly.
- Returned reusable goods and serving equipment for inventory and restock.
Certified Nursing Assistant
Franklin Health And Rehab
11.2014 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
EMT-B
Franklin County Rescue Squad (Volunteer)
09.2011 - 02.2017
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with lucid patients to gather incident and medical history information.
- Administered tests and medication to stabilize patients in field or in transit.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Also ran with Ferrum Rescue Squad, Red Valley Rescue Squad, and Glade Hill Rescue Squad.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA05.2014
Skills
- Cardiopulmonary Resuscitation (CPR)
- Treatment Center Communication
- Patient Condition Observation
- Emergency Vehicle Driving
- Medical Equipment Maintenance
- Ambulance Decontamination
- Basic Trauma Life Support
- Injury and Illness Treatment
- Dispatcher Communication
- Prioritizing calls
- Updating logs
- Dispatching procedures
Accomplishments
Was the Chief (leader) of Franklin County Public Safety's Fire Academy in 2017-18.
Certification
- EMT - Emergency Medical Technician
- Firefighter 1 & 2
- CNA - Certified Nurse Assistant
- CPR
- EVOC
- PHTLS
- ACLS
- Vehicle Extrication
- Hazmat operations and awareness
- NIMS 100
- NIMS 200
- NIMS 700
- NIMS 800
- NAACS/IAMTCS
- Med-trans CRM Part 135
Timeline
Communications Specialist II
Carilion Clinic Patient Transport - Dispatch
08.2022 - Current
Caterer
Adells Catering
10.2020 - 09.2021
EMT-B
Carilion Clinic Patient Transport
12.2016 - Current
Certified Nursing Assistant
Franklin Health And Rehab
11.2014 - 12.2018
EMT-B
Franklin County Rescue Squad (Volunteer)
09.2011 - 02.2017
- EMT - Emergency Medical Technician
- Firefighter 1 & 2
- CNA - Certified Nurse Assistant
- CPR
- EVOC
- PHTLS
- ACLS
- Vehicle Extrication
- Hazmat operations and awareness
- NIMS 100
- NIMS 200
- NIMS 700
- NIMS 800
- NAACS/IAMTCS
- Med-trans CRM Part 135
High School Diploma -
Franklin County High School
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