Kathryn Pomrenke

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• Conducted skin analysis to provide customers with personalized skincare regimens.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Showed customers how to apply makeup and other products to achieve desired looks.
• Managed multiple tasks simultaneously while meeting tight deadlines.
• Resolved customer complaints in a timely manner while adhering to company policies.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Assisted in opening and closing procedures including counting money drawer contents at end of shift.

• Performed administrative tasks including filing documents with courts or agencies.
• Organized legal documents in company filing systems and databases.
• Created and updated case management and client account databases.
• Answered telephones, directed calls, and took messages.
• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Worked independently to meet deadlines and achieve objectives for special projects.
• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Reviewed case documents and prepared summaries to be presented in court.

• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Processed new memberships, renewals, and guest passes.
• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
• Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
• Greeted and welcomed gym members, visitors, and guests upon arrival.
• Collaborated with gym staff to ensure a positive member experience.