Katie Cruz
Arlington
Overview
3
3
years of professional experience
Work History
Lunch Aide and Recess Aide
Arlington Public Schools
Arlington
12.2025 - Current
- Supervised students during lunch to ensure a safe environment.
- Monitored student behavior, resolving conflicts to maintain a positive atmosphere.
- Supervised playground activities to ensure student safety and engagement.
- Assisted teachers in managing student behavior during recess periods.
- Provided first aid assistance when necessary during outdoor playtime.
- Enforced school rules regarding safety and conduct while participating in outdoor play activities.
- Guided students to and from playgrounds, reinforcing orderly behavior during transitions.
Extended Day Aide
Arlington Public Schools
Arlington
11.2025 - Current
- Supervised students during after-school activities, ensuring adherence to safety protocols for a secure environment.
- Organized educational games and recreational activities to enhance student engagement and promote social interaction.
- Implemented strategies to build self-confidence among participating youth, fostering personal growth and resilience.
- Supported students in learning through interactive activities.
- Assisted with preparation of crafts and other hands-on activities for students.
- Maintained cleanliness and order in activity areas and common spaces.
- Prepared snacks for students during extended day program.
Takeaway Worker
Outback Steakhouse
Arlington
06.2024 - Current
- Delivered exceptional customer service, promptly resolving guest inquiries to enhance overall experience.
- Engaged customers with a positive and welcoming demeanor during every interaction.
- Provided menu information and answered guest inquiries with a friendly attitude.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new staff on procedures and service expectations, fostering a knowledgeable team for improved service delivery.
- Packed orders accurately, verifying all items were correct before delivery.
- Organized work area at end of shift, ensuring readiness for next day's production run to maintain operational efficiency.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Busser
Outback Steakhouse
Arlington
12.2023 - 06.2024
- Assisted team by pre-bussing plates, cups, and other items to ensure clean and sanitary tables for guests.
- Cleared and cleaned tables after customer dining to ensure a tidy environment.
- Ensured cleanliness of dining area, including floors and restrooms, to uphold health and safety standards.
- Prepared dining area for new guests by resetting tables after customers finished dining.
- Sanitized chairs, booths, and highchairs to ensure cleanliness for customers.
- Supported restaurant operations by maintaining cleanliness of dining area throughout shift.
Hostess
Outback Steakhouse
Arlington
08.2023 - 12.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Greeted and seated guests promptly, fostering a welcoming atmosphere that improved guest experiences.
- Greeted guests upon arrival, creating positive first impressions that contributed to overall guest satisfaction.
- Managed reservations and waitlists effectively to optimize seating efficiency.
- Trained new hostesses on procedures and customer service standards, enhancing team readiness and service quality.
Education
High school diploma -
Washington liberty high school
Arlington, VA06-2025
Skills
- Meal distribution
- Food safety
- Cleaning and sanitizing
- Dining area support
- Event planning
- Recess activities
- Child engagement
- Supervision techniques
- Multitasking and organization
- Setup and organization
- Customer service
- Cash handling
- Cleanliness standards
- Team collaboration
- Teamwork and collaboration
- Basic first aid
Timeline
Lunch Aide and Recess Aide
Arlington Public Schools
12.2025 - Current
Extended Day Aide
Arlington Public Schools
11.2025 - Current
Takeaway Worker
Outback Steakhouse
06.2024 - Current
Busser
Outback Steakhouse
12.2023 - 06.2024
Hostess
Outback Steakhouse
08.2023 - 12.2023
High school diploma -
Washington liberty high school