Katie Givens, AMP
Oak Hill,VA
Summary
Professional leader with proven track record in driving organizational success and fostering collaborative environment. Equipped with strategic planning, operational oversight, and team development skills. Known for adaptability and delivering results in high-pressure situations. Adept at building strong relationships and leading teams to achieve business goals.
Overview
21
21
years of professional experience
Work History
Northwest Division Director
Freddie Mac
01.2023 - Current
- Provided strategic direction for team of 10.
- Implemented business strategies to effectively target new and existing clients with a focus on increased engagement and identifying opportunities that add value to stakeholders and achieve corporate goals.
- Drove innovation by fostering a culture of open feedback, creative thinking, and calculated risk-taking among team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
Business Development Director
Freddie Mac
01.2022 - 01.2023
- Planned and coordinated implementation of business plans for brand new sales segment.
- Established clear performance metrics for Business Development team that encouraged accountability and fostered results-oriented work environment.
- Enhanced company revenue by identifying new business opportunities and executing targeted sales campaigns.
- Cultivated strong network of industry contacts, leading to increased collaboration and referral opportunities.
- Streamlined internal processes and created new for improved efficiency, resulting in increased productivity across team.
Regional Lending Sales Director
Freddie Mac
12.2021 - 12.2022
- Developed and implemented strategic sales plans and initiatives tailored to organization's goals.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Led high-performing sales team through effective coaching, mentoring, and performance management strategies.
Community Lending Sales Manager
Freddie Mac
12.2018 - 12.2021
- Recruited top talent contributing to high-performing work environment.
- Led successful sales team by providing motivational coaching and high performing driven culture.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Assisted in recruiting top talent for sales team, contributing to high-performing work environment.
Regional Lending Account Executive
Freddie Mac
07.2015 - 12.2018
- Grew territory and managed cross functional team
- Delivered informative presentations to clients, showcasing unique value of products and technology services offered.
- Conducted regular check-ins with existing clients to assess needs and identify opportunities.
- Exceeded sales targets consistently by identifying new opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers, solidifying my reputation as trusted partner
- Participated actively in networking events and conferences, representing the company professionally
Product Development Manager
Freddie Mac
12.2013 - 07.2015
- Managed Servicing Released Execution programs providing sales support and training to identify client opportunities and drive profitable business
- Identified opportunities for new products and improvements to existing products to increase participation.
Customer Management & Technology Integration Manager
Freddie Mac
01.2007 - 12.2013
- Supported Account Executives and clients to champion and promote technology adoption and integration needs
- Problem solving skills to resolve tactical issues
Account Executive
Countrywide Home Loans
10.2003 - 01.2007
- Exceeded company-defined sales quotas.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty and referrals.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain competitive edge in market.
Production Management Trainee
Countrywide Home Loans
07.2003 - 10.2003
- Enhanced management skills by participating in 6 month hand- selected rigorous training program.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Education
Bachelor of Science - Business Management & Marketing
East Carolina University
Greenville, NC05.2003
Skills
- Leadership development and management
- Team Collaboration
- Training and mentoring
- Business Development and relationship building
- Data-driven decision making
- Developing business strategy and goal setting
- Conflict resolution
- Problem-solving
- Public Speaking
- Decision-making
Timeline
Northwest Division Director
Freddie Mac
01.2023 - Current
Business Development Director
Freddie Mac
01.2022 - 01.2023
Regional Lending Sales Director
Freddie Mac
12.2021 - 12.2022
Community Lending Sales Manager
Freddie Mac
12.2018 - 12.2021
Regional Lending Account Executive
Freddie Mac
07.2015 - 12.2018
Product Development Manager
Freddie Mac
12.2013 - 07.2015
Customer Management & Technology Integration Manager
Freddie Mac
01.2007 - 12.2013
Account Executive
Countrywide Home Loans
10.2003 - 01.2007
Production Management Trainee
Countrywide Home Loans
07.2003 - 10.2003
Bachelor of Science - Business Management & Marketing
East Carolina University
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