- Stand-up Paddleboarding (SUP)
- Hiking
- Camping
- Surfing
- Adventure Travel
Katie Grimm
Richmond
Summary
Personable and customer-focused individual with passion for creating delightful experiences. Possesses knowledge of food safety standards and knack for efficiently handling transactions and inventory. Committed to providing excellent service and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Cold Stone Creamery
03.2022 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Child Care Provider (Volunteer Internship)
Swift Creek YMCA
02.2024 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Education
High School Diploma -
Cosby High School
Midlothian05-2024
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Hygiene and cleanliness
- Meal preparation
- Housekeeping abilities
Interests
Timeline
Child Care Provider (Volunteer Internship)
Swift Creek YMCA
02.2024 - 05.2024
Shift Leader
Cold Stone Creamery
03.2022 - 05.2024
High School Diploma -
Cosby High School
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