Katie Guthrie
Wood and Iron Gameday Restaurant and Bar
Chester
1
Certification
10
years of professional experience
Detail-oriented with strong customer service skills. Proven ability to enhance patient care and streamline workflows in fast-paced environments.
Work History
Dental Hygiene Assistant
7 Months- Assisted dental hygienists in providing patient care and maintaining a sterile environment.
- Reviewed patient charts upon arrival and prepared hygiene rooms by setting up equipment needed for cleanings.
- Breaking down and sterilizing hygiene rooms.
- Walk patients back to prepare them for the appointment, taking blood pressure, reviewing any patient concerns.
- Supported inventory management by tracking supplies and restocking as needed.
- Prepared patient for x-rays and took x-rays.
- Collaborated with team members to enhance workflow efficiency during busy periods.
Server
7 Years 5 Months- Delivered exceptional customer service in high-volume setting, enhancing guest satisfaction and retention.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Train new servers on menu, service protocols, point-of-sale systems, and establish company standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Trained new servers on menu offerings, service protocols, and point-of-sale systems, fostering team efficiency.
Gymnastics Coach
2 Years 3 Months- Coached team ages 4-9 and class ages 2-14.
- Conducted individual assessments to tailor coaching strategies for optimal performance.
- Developed training, exercises, and skill drills to meet individual and team requirements, and gain strength and flexibility.
- Monitored safety, individual exercises, and equipment usage to avoid athlete injuries.
- Implemented rigorous practice and warm up routines to enhance gymnast's skills and promote teamwork.
- Adjusted my coaching techniques based on strengths and weaknesses of individual gymnasts.
- Explained and demonstrated use of equipment, drills, and exercises to gymnasts - while prioritizing safety and proper body positioning.
- Effectively communicated with parents regarding children's behaviors and progress in practice.
- Provided motivational support and guidance to develop and sustain positive relationships.
- Evaluated athletes' skills, reviewed performance records to determine progress to level up.
Education
Associate of Science - Health Science
Skills
X-ray imaging
Dental software proficiency
Attention to detail
Organizational skills
Customer service
Conflict resolution
Interpersonal skills
Self-motivation
Certification
X-Ray Certification
Timeline
Dental Hygiene Assistant
Commonwealth Prosthodontics
01.2026 - CurrentRead More
Server
Wood and Iron Gameday Restaurant and Bar
03.2019 - CurrentRead More
Gymnastics Coach
Richmond Olympiad
12.2016 - 03.2019Read More
Brightpoint Community College
Associate of Science from Health Science
Read More