Katina Hayes
Williamsburg
Summary
Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards.
Overview
6
6
years of professional experience
Work History
Intake Coordinator
The Farley Center
Williamsburg
05.2025 - Current
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Utilized case management systems to track client cases from intake through to completion.
- Coordinated transportation arrangements for clients as needed.
- Conducted follow-up communication with clients to evaluate satisfaction and outcomes of services provided.
- Coordinated with external agencies and community partners to facilitate referrals and access to services.
- Assessed client needs through initial interviews and consultations to determine appropriate services.
Certified Nursing Assistant
The Devonshire
Hampton
04.2021 - 05.2022
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Distributed drinking water and nourishment to residents.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
Certified Nursing Assistant
The Gloucester House
Gloucester
08.2019 - 04.2021
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Education
Diploma - Licensed Practical Nursing
Lafayette School of Practical Nursing
Williamsburg, VA06-2009
Some College (No Degree) - Health Administration
Bryant And Stratton College
Getzville, NYSkills
- Charting and clinical documentation
- Insurance verification
- Confidentiality
- Attention to detail
- Teamwork
- Documentation and control
- Time management abilities
- Multitasking Abilities
- Customer service
- Documentation and recordkeeping
- Team leadership
- Written communication
- Decision-making
- Support services
- Self motivation
- Phone and email etiquette
- Effective communication
Timeline
Intake Coordinator
The Farley Center
05.2025 - Current
Certified Nursing Assistant
The Devonshire
04.2021 - 05.2022
Certified Nursing Assistant
The Gloucester House
08.2019 - 04.2021
Diploma - Licensed Practical Nursing
Lafayette School of Practical Nursing
Some College (No Degree) - Health Administration
Bryant And Stratton College
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