Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katlyn Schnare

RICHMOND

Summary

Energetic and passionate restaurant professional with over a decade of progressive leadership in front-of-house and management roles. Skilled in staff training, scheduling, labor management and inventory oversight, with a strong track record of optimizing operations while delivering exceptional and memorable guest experiences. Adept at building vendor relationships, developing menu programs and creating engaging marketing content. Known for fostering team accountability, cultivating loyal clientele and maintaining high standards of service in fast paced hospitality environments.

Overview

15
15
years of professional experience
2009
2009
years of post-secondary education

Work History

Front of House Manager

SB’s Lakeside Love Shack
Henrico
08.2022 - Current

Experienced in all front of house positions.

  • Oversees daily bar/dining room operations: health & safety compliance, inventory management, vendor relations
  • Effective communication and procedural team accountability to ensure adequate performance and general preparedness
  • Designs, monitors, and enforces efficient FOH opening and closing procedures
  • Meticulous management of financial records and prioritizing profitability; cash reconciliation
  • Consistently balances the creation of a memorable guest experience, with supervisory responsibilities and fostering a team-oriented environment.
  • Develops creative specialty cocktails and themed offerings to enhance the beverage program
  • Event planning, coordination and management, including small festivals, catering events, live music and more
  • Social media management and brand-oriented promotional development; specialty menu design, execution both digitally and large-scale chalkboard artwork on a weekly basis

Front of House Employee

80/20 Burger Bar
Norfolk
10.2015 - 04.2022
  • Recognized as a lead server and top sales performer, responsible for training new staff and executing operational procedures
  • Supported cross-functional Front of House and Back of House operations during high volume periods
  • Delivered exceptional guest experience through personalized service, and fostered patron-oriented relationships
  • Designed and maintained in-house promotional displays, including rotating chalkboards

Assistant General Manager

Max & Erma’s
Norfolk
04.2011 - 10.2015
  • Managed Front of House and Back of House staff, addressing staff-performance and conflict resolution
  • Oversaw staff scheduling, labor, and cost management, and supported daily floor operations
  • Handled end-of-day financial responsibilities, including server payouts, daily sales, operational reports and deposits
  • Placed and coordinated product orders and maintained vendor relationships
  • Delivered excellent guest experience with personal engagement
  • Conducted pre shift meetings to foster an environment of open communication, reinforce expectations, and boost morale
  • Collaborated with the general manager on disciplinary procedures, staff performance reviews and team development

Education

Bayside High School
Virginia Beach, VA

Skills

  • Staff Leadership & Training
  • Inventory & Vendor Relations
  • Customer Relations & Guest Experience
  • Social Media & Marketing Content
  • Operational Oversight

Timeline

Front of House Manager

SB’s Lakeside Love Shack
08.2022 - Current

Front of House Employee

80/20 Burger Bar
10.2015 - 04.2022

Assistant General Manager

Max & Erma’s
04.2011 - 10.2015

Bayside High School
Katlyn Schnare