Accomplished in multi-unit and multi-level management, with a consistent track record of financial success achieved through motivating employees, growing sales and controlling costs.
Talented Realtor with 20 years of experience in property sales. Enthusiastic professional with drive and determination to succeed. Excellent communication skills and providing clients with multiple options and services. Delivering strategic solutions for both new and experienced property sellers and buyers.
Overview
46
46
years of professional experience
Work History
Licensed Realtor
Independent Contractor
01.2005 - Current
Analyze comparable properties, condition, inventory, mortgage rates, market, and legal requirements to determine price, and advise clients accordingly.
Analyze and provide clients with cost of improvements vs return on price.
Working with owners in a project management capisity.
Negotiate cost of repairs/improvements between clients and improvement companies.
Manage clients expectations by providing step-by-step processes and keeping everyone updated.
Use of online advertising platforms to promote awareness of home and commercial sales.
Arrange home inspections, surveys, pest inspections and appraisals.
Write contracts to include price, contingencies and terms outlining purchase.
Work closely with clients to facilitate appropriate loans and inspections.
Followed-up escrow process, coordinated contingency removal of property inspection and maintain an on time closing.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Developed new business and managed new and existing clients.
Director of Production Operations
Bread & Chocolate Bakery Cafe
01.1999 - 01.2005
Supervised all aspects of wholesale and resale operations.
Analyzed sales and cost trends, set budgets, enforced strict quality standards, routed deliveries, managed payroll and procurements.
Developed and implemented training programs and procedures for all cafe and production center employees.
Created and implemented operational policies and guidelines.
Worked one on one with department heads including executive chef to create and develop new product lines and systems.
Managed department heads, hired and developed as needed.
Performed cost analysis and set pricing for products
Created inventory control and time keeping systems
Responsible for physical plant; equipment purchases, repairs and preventive maintenance programs.
Ensured physical plant met federal and local standards including health department, FDA and OSHA
Managed operations of 7 upscale full service European Bakery-Cafés in the Washington DC market
Hired and oversaw all management development
Analyzed sales and profit potential and trends to set and negotiating budgets
Planned and executed the opening of new locations
Responsible for sales growth, profit growth and budget attainment
Created and implemented company wide and local store marketing systems and procedures
Responsible for all HR decisions, stayed current with all laws/regulations pertaining to EEOC
Negotiated contracts and provided café operations for off site events.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Monitored budget and utilized operational resources.
Achieved team goals through formalized training plans, coaching, and performance management.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Mentored and coached team members to foster productive and engaging work environment.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Area Manager
Pizza Hot Of America
01.1978 - 11.1998
Supervised 15 dine-in and delivery restaurants throughout Prince Georges, Charles and St Mary’s Counties.
Negotiated and planned budgets for Area and individual stores.
Responsible for sales and profit growth and achievement of budgets.
Responsible for all P&L line items including; food, operational expenses, labor, utilities, repairs, capital expenditures and depreciation of assets
Conducted scheduled and surprise audits on inventory, security and cash control procedures, payroll, proper scheduling, and employee files to ensure compliance with Pizza Hut practices and federal and state regulations
Recruited and developed all levels of management, routinely conducted training classes on: customer service, management, cash and inventory controls, food safety, security, and new product roll outs.
Initiated marketing strategies per store and area wide.
Conducted inspections of facilities, food, service, cleanliness, operational procedures and developed action plans as needed for non-compliance
Initiated and conducted investigations on suspected manipulation of company assets.
Conducted investigations into employee grievance’s, misconduct or unemployment benefits
Held managers accountable for adhering to company guidelines and standards.
Education
NOVA
Alexandria, VA
Skills
Trainer/Presenter in small and large venues
Contract Negotiation
Marketing Strategist
Leasing and Sales
Property Valuation
Strong Organizational Skills
Business Consultant
Lender Relations
Timeline
Licensed Realtor
Independent Contractor
01.2005 - Current
Director of Production Operations
Bread & Chocolate Bakery Cafe
01.1999 - 01.2005
Area Manager
Pizza Hot Of America
01.1978 - 11.1998
NOVA
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