Kay-la Knight
Virginia Beach,VA
Summary
Experienced medical cannabis patient and reviewer, providing honest and precise feedback through diverse content, while collaborating effectively with team members and adapting to changes when necessary.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
United States Post Office
01.2020 - 01.2023
- Adhere to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Display a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and efficiently completing deliveries.
- Provide exceptional customer service, addressing inquiries regarding mail and package deliveries.
Sales Associate
Volcano Vaporizer
06.2018 - 01.2020
- Maintain a clean and organized store environment, manage inventory levels, and restock products as needed to ensure a seamless customer experience.
- Provide expert advice and recommendations to customers on vape products, e-liquids, and accessories, ensuring the best fit for their needs.
Cashier Team Lead
Harris Teeter
03.2017 - 04.2018
- Assist front-end management in training new team members in cash register operations, stock procedures, and customer services.
- Verify customer age requirements for alcohol or tobacco purchases.
- Operate cash register or pos system to receive payments by cash, check, and credit card
Seasonal Sales Associate
Bath & Body Works
10.2017 - 01.2018
- Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
- Complete daily display recovery tasks to ensure cleanliness and organization for maximum productivity.
- Educate clients on current promotional offerings and products.
Sales Associate
Macy’s
10.2015 - 12.2017
- Promote a welcoming environment by acknowledging all customers and engaging in conversation to identify footwear needs.
- Maintain the shoe department by organizing shoes by brand, size, color, and style.
- Describe quality and style differences between shoe brands to inform and demonstrate expertise.
Front End Cashier
Target
08.2014 - 07.2015
- Enhance customer experience by providing efficient and friendly service during checkout.
- Train new team members on cash register operations, stock procedures, and customer service.
- Complete roles of multiple departments to provide additional coverage and keep the store operational.
- Prevent loss by identifying fraudulent transactions and following established security procedures.
Electronics Sales Associate
Walmart
10.2013 - 08.2014
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Arrange merchandise on displays to highlight new products and attract customers to drive sales.
- Educate customers on various electronic products and offerings, enabling better purchasing decisions.
Crew Member
McDonald's
09.2011 - 10.2013
- Balance cash drawers, operate registers, and prepare cash deposits.
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Supported training of new crew members, leading to a more efficient onboarding process.
Education
Some College (No Degree) -
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
First Colonial High School
Virginia Beach, VA06.2013
Skills
Friendly, positive attitude
- Creative artistic vision
- Attention to detail
- Flexible and adaptable
Timeline
City Letter Carrier
United States Post Office
01.2020 - 01.2023
Sales Associate
Volcano Vaporizer
06.2018 - 01.2020
Seasonal Sales Associate
Bath & Body Works
10.2017 - 01.2018
Cashier Team Lead
Harris Teeter
03.2017 - 04.2018
Sales Associate
Macy’s
10.2015 - 12.2017
Front End Cashier
Target
08.2014 - 07.2015
Electronics Sales Associate
Walmart
10.2013 - 08.2014
Crew Member
McDonald's
09.2011 - 10.2013
Some College (No Degree) -
Fayetteville Technical Community College
High School Diploma -
First Colonial High School
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