KayDee Oden
Front Royal
Summary
Dependable medical assistant with experience providing high-quality patient care and clinical support in fast-paced healthcare environments. Demonstrated ability to enhance patient satisfaction through effective communication and support. Strong commitment to regulatory compliance and best practices in healthcare delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bone and Joint Specialists of Winchester
Winchester
12.2021 - Current
- Recorded patient medical histories and vital signs accurately.
- Prepared examination rooms and ensured cleanliness and organization.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients prescriptions.
- Instructed patients on how to use crutches and other mobility aids safely and correctly.
- Answered phones in a professional manner and responded promptly to messages left by callers.
- Applied cast and splints to patients.
- Fit patients for the appropriate brace.
- Assisted with post-op care which included wound dressing changes, suture removal, staple removal, and other duties as assigned.
- Prescription prior authorizations.
- Cleaned & sterilized instruments.
- Performed basic clerical duties such as answering emails, faxing documents.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Created weekly schedule for medical assistants
Front Desk Medical Receptionist
Blue Ridge Counseling Center, PLC
Winchester
12.2018 - 12.2021
- Greeted patients warmly upon arrival at the counseling center.
- Managed appointment scheduling for multiple clinicians efficiently.
- Handled patient inquiries through phone and in-person interactions.
- Coordinated insurance verification and billing processes effectively.
- Processed medical forms and updated electronic health records promptly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Assist the Medical Director in executing cortical mapping with Transcranial Magnetic Stimulation.
- Settled patient in chair, adjusted settings for Transcranial Magnetic Stimulation, and supervised treatment to ensure safety and comfort.
Education
Some College (No Degree) - Health Sciences
Lord Fairfax Community College
Middletown, VASkills
- Direct patient care
- Vital signs
- Medical records management
- Electronic health records
- Clinical documentation
- HIPAA compliance
- Appointment scheduling
- Specimen labeling
- Cast/splint application
- Postoperative care
- Orthopedic bracing
- Medical terminology
- Effective communication
- Time management
- Reliable team player
- Professional demeanor
- Sterilize instruments
Certification
- CNA License
Timeline
Medical Assistant
Bone and Joint Specialists of Winchester
12.2021 - Current
Front Desk Medical Receptionist
Blue Ridge Counseling Center, PLC
12.2018 - 12.2021
Some College (No Degree) - Health Sciences
Lord Fairfax Community College