Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaydin Edwards

Charlottesville

Summary

Dynamic and dedicated professional with a strong background in customer service and computer skills, complemented by exceptional attention to detail and a bright, positive personality. Proven ability to effectively manage client interactions, streamline administrative processes, and deliver top-notch service in fast-paced environments. Adept at using various software applications and tools to enhance operational efficiency and improve client satisfaction. Eager to bring a proactive approach and enthusiastic attitude to contribute to team success and foster a welcoming atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Shopper

Whole Food Market
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.

Membership Representative

Brooks Family YMCA
03.2024 - Current
  • Worked closely with the marketing team to align messaging, branding, and collateral materials for a cohesive representation of the organization''s value proposition.
  • Provided exceptional customer service by promptly addressing inquiries, resolving concerns, and offering tailored solutions to meet member needs.
  • Developed strong relationships with community partners to increase brand awareness and expand referral networks for potential members.
  • Increased membership sign-ups by implementing targeted outreach strategies and engaging marketing materials.
  • Analyzed available data on member demographics to create targeted messaging relevant to each segment of our audience.
  • Trained new staff members on company procedures, systems, and best practices in member engagement and retention efforts.

Personal Shopper

Sam's Club
12.2021 - 08.2023
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.

Education

High School Diploma -

Murray High School
Charlottesville, VA
05.2001 -

Skills

Analytical Skills

Organizational Skills

Multitasking Abilities

Adaptability

Written Communication

Teamwork and Collaboration

Problem-Solving

Excellent Communication

Cash Handling

Time management abilities

Active Listening

Processing payments

Certification

CPR Certification

Timeline

CPR Certification

08-2024

Membership Representative

Brooks Family YMCA
03.2024 - Current

Personal Shopper

Sam's Club
12.2021 - 08.2023

High School Diploma -

Murray High School
05.2001 -

Personal Shopper

Whole Food Market

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Kaydin Edwards