Kayia Holland

• Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
• Administered medication such as Heparin, oxygen, anesthetic, and saline as needed.
• Recorded patient's pre-dialysis weight, vitals and any new medical conditions.
• Set up and operated dialysis machines for patients receiving treatment for kidney failure.
• Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
• Started and ended reverse osmosis water systems and completed water quality monitoring tests.
• Measured and recorded patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate.
• Conducted equipment and safety checks on hemodialysis equipment and supplies.
• Recorded client data on hemodialysis flow chart.
• Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
• Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols.

Developed and implemented effective strategies to drive sales and increase customer satisfaction as a shift leader.

Lead a team of 6 to 8 employees providing guidance and training to ensure all tasks were completed in a timely manner.

Maintained an up-to-date knowledge of store policies and procedure, ensuring compliance with applicable laws and regulations.

Provided leadership and support to ensure a cohesive team environment.

Addressed any issues with service speed and quality promptly.

Managed the implementation of new procedures and operational changes.

Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.

Supervise restaurant activities during shift to ensure the success of store operations

Compile and balance cash receipts at the end of the shift, as well as perform various financial activities such as cash handling and deposit preparation

Resolve customer complaints and employee concerns

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups

Assign duties to employees and ensure each employee is prepared for the task

Responsible for the training and development of employees

Follow inventory controls and guidelines

Ability to work as a leader and a team

Provide and ensure superior customer service to restaurant consti