Kayla Astorga Gaspar
Woodbridge
Summary
Dynamic professional with a solid foundation in applied behavior analysis and customer service. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Ally Behavior Centers
Springfield, VA
10.2025 - Current
- Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process
- Supported patient confidentiality in accordance with HIPAA regulations
- Overall, increased skills in leadership, organization, and patience. Along with strengthening the ability to build professional client/employee relationships and support
Registered Behavior Technician
Coyne & Associates Education Corp
San Diego, CA
11.2022 - 12.2023
- Collaborated with multidisciplinary teams to assess and address client needs effectively.
- Implemented individualized behavior intervention plans to enhance client outcomes.
- Utilized data collection tools to monitor behavioral changes and program effectiveness.
- Documented client progress and behaviors accurately for ongoing treatment evaluations.
- Trained new staff on behavior management techniques and organizational protocols.
Bartender/Server
Gentle Penguin Tavern
San Diego, CA
01.2021 - 06.2023
- Prepared and served a diverse range of cocktails and beverages to enhance customer experience.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Managed inventory levels, including ordering supplies to minimize shortages while reducing waste.
Server
Draft South Mission
San Diego, CA
07.2019 - 12.2021
- Ensured familiarity with current menu, specials, and possible accommodations (food allergies, substitutions, etc.)
- Balanced multiple tables during rush hours while communicating with the team to receive and provide assistance as needed
- Handled cash transactions and balanced end-of-shift reports accurately and consistently
- Collaborated with team members during bus shifts for efficient workflow and excellent guest experiences
Education
High School Diploma -
Chula Vista High School
San Diego, CASkills
- Applied behavior analysis
- Social skills development
- Natural environment training
- Behavioral support
- HIPAA requirements
- Critical thinking
- Customer service
- Hospitality service expertise
- Strong work ethic
Timeline
Registered Behavior Technician
Ally Behavior Centers
10.2025 - Current
Registered Behavior Technician
Coyne & Associates Education Corp
11.2022 - 12.2023
Bartender/Server
Gentle Penguin Tavern
01.2021 - 06.2023
Server
Draft South Mission
07.2019 - 12.2021
High School Diploma -
Chula Vista High School