Kayla Bagley
Richmond
Summary
Dynamic professional with extensive experience at Amazon, specializing in customer service and warehouse operations. Demonstrated success in enhancing client satisfaction through effective communication and efficient task management. Expertise in stock replenishment and maintaining safety standards, contributing to a positive workplace culture. Committed team player focused on achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Stock Room Associate
Walmart
07.2021 - 08.2025
Fulfillment Associate
Amazon
05.2017 - 06.2021
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Cashier
McDonald's
03.2014 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Home Schooled
Hanover, VASkills
- Stock replenishment and merchandise display
- Heavy lifting and workplace cleanliness
- Pet care and feeding
- Dog walking and grooming
- Client relationship management
- Schedule management
- Verbal and written communication
- Medication management and administration
- Following pet care instructions
- Pet care management
- Task scheduling
- Positive attitude
- Honest and trustworthy
- Flexible schedule
- Customer service
- Punctual and reliable
- Pet care
- Clean background check
- Animal safety
- Pet sitting
- Pet feeding
Timeline
Stock Room Associate
Walmart
07.2021 - 08.2025
Fulfillment Associate
Amazon
05.2017 - 06.2021
Cashier
McDonald's
03.2014 - 03.2017
Home Schooled