Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Cooper

Richmond

Summary


Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

J. C. Penney
11.2023 - 01.2025
  • Cashier, Recovery

Store Associate

Once Upon a Child
07.2024 - 12.2024


  • Organized merchandise displays to optimize sales and visual appeal in store layout.

Server/Cashier

Waffle House
07.2023 - 08.2024


  • Provided exceptional customer service to enhance dining experience and foster repeat business.

Education

High School -

Richmond High School For The Arts
Richmond, VA
05-2025

Skills

  • Training & development
  • Financial transactions
  • Writing Skills
  • Hospitality industry background
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Proficient in Microsoft Office
  • Fast casual experience
  • Point of sale operation
  • Client support
  • Food service
  • Effective communication
  • Math
  • Sales
  • Food handling
  • Strong organizational abilities
  • Customer service expertise
  • Strong work ethic
  • Compassionate understanding
  • Strong organizational skills

Certification

  • CPR Certification
  • Food Handler Certification

Work Type

Full Time

Work Location

On-SiteRemote

Timeline

Store Associate

Once Upon a Child
07.2024 - 12.2024

Cashier/Sales Associate

J. C. Penney
11.2023 - 01.2025

Server/Cashier

Waffle House
07.2023 - 08.2024

High School -

Richmond High School For The Arts

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Kayla Cooper