Summary
Overview
Work History
Education
Skills
Websites
Timeline
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KAYLA EMANUEL - RIOS

KAYLA EMANUEL - RIOS

Richmond

Summary

Passionate Talent Acquisition Specialist with 5 years of driving full-cycle recruitment success. Skilled at crafting dynamic strategies to attract and hire top talent tailored to every role’s needs.


Overview

9
9
years of professional experience

Work History

Talent Acquisition Specialist

Eagle Fire
12.2023 - Current
  • Coordinates with Recruiting Specialist to determine position requirements.
  • Crafts and sends recruitment emails.
  • Interacts with potential candidates on professional networks and social media.
  • Identifies and screens potential candidates.
  • Organizes and conducts online interviews.
  • Creates talent pipelines for current and future hires.
  • Manages the company’s candidate database.
  • Assists with setting up candidate interviews with Hiring Managers, as needed.
  • Assists with clearing candidates to start and engaging with Hiring Manager on start-day details.
  • Engages with hired candidates for routine touchpoints on how the job is going.
  • Facilitated the implementation of new ATS software, Crelate to help streamline the recruitment process

Talent Acquisition Specialist

Workforce Solutions LLC
03.2023 - 12.2023
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Sourced and screened candidates for light industrial roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Educated candidates on culture, career growth, benefits, and advantages of working for company.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.

Program Manager

Effex Management Solutions
10.2022 - Current
  • Responsible for planning, organizing and scheduling workers to ensure that company's labor requirements and needs are fulfilled
  • Plan, organize and implement sustainable staffing strategy
  • Works with recruiting agencies when needed
  • Conduct candidate screening and interviewing
  • Completes new employee orientation
  • Provide assistance with payroll procedures and activities
  • Create and submit reports for upper management

Recruiter

Aerotek
06.2021 - 07.2022
  • Sourced candidates using a variety of search methods to build a robust candidate pipeline
  • Screened candidates by reviewing resumes, job applications, and performing phone screenings
  • Took ownership of the candidate experience by designing and managing the process
  • Created job postings, job descriptions, and position requirements
  • Performed reference checks as needed
  • Facilitated the offer process by extending the offer and negotiated employment terms
  • Managed the onboarding and new hire process
  • Stay abreast of recruiting trends and best practices
  • Ensured all screening, hiring, and selection is done in accordance with employment laws and regulations

Retail Sales Manager

AT&T
03.2020 - 06.2021
  • Promoted to Retail Sales Manager after 2 years for exemplary sales strategy development and customer service techniques.
  • Professionally address customer inquiries and resolve complaints using exemplary problem-solving and customer service skills.
  • Directed and supervised a team of 12 employees by ensuring all sales policies and procedures are adhered to while implementing new effective sales techniques and putting the needs of customers first.
  • Exceeded regional annual sales targets each month.
  • Increased sales revenue each quarter.
  • Maintained knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices.
  • Built relationships with customers to establish long-term business growth.

Assistant Manager

AT&T
03.2018 - 03.2020

Sales Representative

CUORE
02.2017 - 12.2017
  • Performed cost-benefits and needs analyses of existing and potential clients to meet their unique needs.
  • Developed relationships with clients to maintain a robust sales pipeline.
  • Analyzed sales data to evolve and improve the overall sales strategy.
  • Ensured all clients received the quality sales and customer service.
  • Consistently exceeded sales targets and activity metrics.

Call Center Representative

Executive Placements
08.2016 - 11.2016
  • Handled over 50 customer calls per day, giving personalized, friendly, and polite service to ensure customer retention and satisfaction.
  • Maintained current knowledge of company services to answer questions quickly and efficiently.
  • Documented customer details in the customer service database.
  • Scheduled call backs with customers in the customer service program.
  • Consistently met personal and team call and sales targets.

Education

Associate Degree - Social Science

J. Sergeant Reynolds Community College
Richmond, VA
12.2023

Skills

  • Advanced Boolean searches
  • Candidate Sourcing
  • Applicant tracking systems
  • Candidate Pipeline Management
  • Full-cycle recruitment
  • Social media recruiting
  • Microsoft Office Suite
  • Strong interpersonal communication
  • Strategic decision-making
  • Sales strategy development
  • Data Entry

Timeline

Talent Acquisition Specialist

Eagle Fire
12.2023 - Current

Talent Acquisition Specialist

Workforce Solutions LLC
03.2023 - 12.2023

Program Manager

Effex Management Solutions
10.2022 - Current

Recruiter

Aerotek
06.2021 - 07.2022

Retail Sales Manager

AT&T
03.2020 - 06.2021

Assistant Manager

AT&T
03.2018 - 03.2020

Sales Representative

CUORE
02.2017 - 12.2017

Call Center Representative

Executive Placements
08.2016 - 11.2016

Associate Degree - Social Science

J. Sergeant Reynolds Community College

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KAYLA EMANUEL - RIOS