Kayla Gallimore

As the intake worker I deal with getting clients to sign ROI's and legal issues, often involving probation, jail, courts, and social services. I work very closely with radford probation to ensure clients from other areas can be temp supervised by local probation while out of there home area. I also currently work with case management to coordinate discharges, schedule transportation, update bedboard, work with the intake and step down team to get clients LOC changed at admission as well as any other task that may come about. In recent months I have played the role of "catch all" for the radford facility,

• Supervised daily operations to ensure team productivity and efficiency.
• Trained new staff on standard operating procedures and safety protocols.
• Collaborated with management to address operational challenges and optimize resources.
• Implemented process improvements to enhance workflow and reduce downtime.

• Oversaw daily operations, ensuring alignment with company objectives and standards.
• Managed staff performance, providing training and mentorship to enhance team efficiency.
• Implemented process improvements, streamlining workflows and reducing operational bottlenecks.
• Analyzed financial reports to identify cost-saving opportunities and optimize budget allocations.
• Cultivated strong relationships with vendors, enhancing supply chain reliability and quality of service.

• Developed strategic plans for market growth, driving revenue through targeted initiatives.
• Coordinated cross-departmental projects, ensuring timely execution and resource allocation effectiveness.
• Led customer satisfaction initiatives, enhancing service delivery and improving client retention rates.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.