Kayla Hudson
Roanoke
Summary
Dedicated Non-Emergency Medical Transport Driver with a proven track record at Wingz, demonstrating exceptional customer service and safe driving practices. Skilled in vehicle maintenance and conflict resolution, I consistently optimized routes, ensuring timely and efficient transportation while maintaining a clean driving record. Committed to compliance with healthcare regulations and patient care standards. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Non Emergency Medical Transport Driver
Wingz
01.2024 - Current
- Follow all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules.
- Maintain CPR compliance
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Participated in annual training to maintain State commercial driver's license certification for medical transport.
- Completed thorough vehicle inspections before each shift to maintain optimal performance standards and ensure passenger safety.
Driver
Uber And Lyft
03.2021 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Delivery Driver
DoorDash
01.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Deli Clerk
Kroger
03.2014 - 03.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA09.2012
Skills
- Strong work ethic
- Safe driving practices
- Healthcare regulations compliance
- Active listening
- Adaptive problem solving
- Record keeping
- Vehicle maintenance
- Emergency response training
- Professionalism and discretion
- Critical thinking
- Patient care
- HIPAA compliance
- Customer Service-oriented
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Situational awareness
- Physical strength
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Interpersonal skills
- Health and safety regulations
- Analytical thinking
- Conflict resolution
- Quality control
- Time management abilities
- Continuous improvement
- Cultural sensitivity
- State Driver's license
- Basic first aid
- Analytical skills
Timeline
Non Emergency Medical Transport Driver
Wingz
01.2024 - Current
Driver
Uber And Lyft
03.2021 - Current
Delivery Driver
DoorDash
01.2021 - Current
Deli Clerk
Kroger
03.2014 - 03.2016
High School Diploma -
Patrick Henry High School
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