Work History
Education
Skills
Timeline
Generic

Kayla Prillaman

Roanoke,VA

Work History

Psychosocial Rehabilitation Specialist

Support Systems Inc.
06.2023 - 06.2024
  • Empowered individuals with severe mental health challenges by teaching coping skills and self-management strategies.
  • Completed documentation for continued therapy coverage through multiple Medicaid plans and programs.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Maintained a caseload of 30-35 clients with a wide range of ages and diverse backgrounds.

Children's Case Manager

Blue Ridge Behavioral Healthcare
01.2022 - 05.2023
  • Completed regular visitations to check on children, families and home environments.
  • Maintained a caseload of 35-45 pediatric clients suffering from severe mental illness.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Collaborated with community members, organizations, insurance companies (Medicaid focused), and other programs to meet the needs of the client.

Medical Office Specialist

HCA Healthcare Inc.
09.2019 - 12.2021
  • Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
  • Enhanced patient care by efficiently organizing and managing confidential medical records through the electronic health records system, ensuring prompt access to vital information for healthcare providers.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Education

Bachelor of Science - Psychology

Liberty University
Lynchburg, VA
08.2022

Skills

  • Clinical Documentation
  • EMR Systems
  • Goal Setting
  • Patient Advocacy
  • Case Management
  • Documentation proficiency

Timeline

Psychosocial Rehabilitation Specialist

Support Systems Inc.
06.2023 - 06.2024

Children's Case Manager

Blue Ridge Behavioral Healthcare
01.2022 - 05.2023

Medical Office Specialist

HCA Healthcare Inc.
09.2019 - 12.2021

Bachelor of Science - Psychology

Liberty University

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Kayla Prillaman