Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Rhodes

Leesburg

Summary

Dynamic bartender with a proven track record at Bar Louie, recognized for exceptional mixology and customer service skills. Achieved 2nd place in the 2024 Most Valuable Bartender Competition, showcasing expertise in crafting cocktails and fostering memorable guest experiences. Part of the New Store Travel Trainer Team that has successfully opened two locations. Adept at multitasking and leading teams in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Bartender

Bar Louie
01.2018 - Current
  • Supervise and support front-of-house staff during high-volume shifts, ensuring smooth operations, customer satisfaction, and adherence to company standards.
  • Lead bartender responsibilities include crafting high-quality cocktails, managing bar inventory, training new hires, and maintaining bar cleanliness and compliance.
  • Selected as a member of the New Store Opening Travel Team; successfully opened two high-profile locations, helping establish new teams and operational standards.
  • Achieved 2nd place company-wide in the 2023 Most Valuable Bartender Competition, recognizing exceptional skill, hospitality, and brand knowledge.
  • Recognized for reliability, leadership, and the ability to maintain composure and efficiency in fast-paced environments.
  • Oversaw daily bar operations during assigned shifts, managing staff workflow, guest experience, and service standards.
  • Acted as point of contact for staff and management, handling scheduling adjustments, conflict resolution, and performance coaching.
  • Ensured accurate cash handling, nightly drawer counts, tip distribution, and POS reporting.
  • Maintained high-volume service efficiency while supervising opening and closing duties, inventory checks, and shift change communication.
  • Led by example behind the bar—delivering consistent, high-quality cocktails and engaging with guests to foster a loyal customer base.

Bartender

Delirium Cafe
08.2018 - 01.2020
  • Delivered knowledgeable and personable service in a high-volume Belgian beer-focused bar with an extensive international beer list.
  • Educated guests on a rotating selection of 200+ craft and import beers, fostering a unique and engaging customer experience.
  • Maintained bar cleanliness and organization, ensured compliance with alcohol safety standards, and managed closing duties.
  • Collaborated with kitchen and floor staff to ensure seamless front-of-house operations.
  • Built regular clientele through friendly, consistent service and strong product knowledge.

Shift Leader

Zunzi's
04.2017 - 06.2018
  • Supervised daily operations to ensure team efficiency and adherence to safety protocols.
  • Mentored and trained new staff on operational procedures and customer service standards.
  • Implemented workflow improvements that enhanced productivity and reduced downtime.
  • Coordinated shift schedules, optimizing labor allocation based on peak service times.

Shift Manager

Which Wich Superior Sandwiches
08.2015 - 01.2017
  • Managed day-to-day shift operations in a fast-paced quick-service environment, ensuring team productivity and excellent customer service.
  • Handled cash management, including opening/closing registers, daily deposits, and reconciling sales reports with accuracy and accountability.
  • Oversaw closing procedures, including cleaning, inventory checks, equipment shutdown, and preparing store for the next day.
  • Supported onboarding and training of new staff, helping maintain a consistent, service-oriented team culture.
  • Addressed customer concerns and resolved issues efficiently, contributing to positive guest experiences and repeat business.

Hairstylist

Eclips Salon
01.2014 - 10.2015
  • Assisted senior stylists with client services, including shampooing, blowouts, toning, and color applications, while maintaining a clean and welcoming salon environment.
  • Built foundational skills in cutting, coloring, and styling techniques through hands-on experience and mentorship.
  • Provided excellent client care by consulting on hair goals, maintaining service flow, and recommending products.
  • Maintained salon sanitation standards and helped manage inventory of hair products and supplies.
  • Contributed to a positive team dynamic in a fast-paced, client-focused atmosphere.

Server

Ashby Ponds
05.2012 - 04.2014
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently, maintaining high service standards during peak hours.
  • Trained new staff on menu items, service protocols, and point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.

Education

Briar Woods High School
Ashburn, VA

Skills

  • Customer Service & Hospitality
  • Ability to create a welcoming, memorable guest experience that drives repeat business
  • Mixology & Product Knowledge
  • Expertise in classic and contemporary cocktails, spirits, wine, and beer; confident in making recommendations and upselling
  • Multitasking & Time Management
  • Skilled at managing high-volume shifts while maintaining quality, speed, and composure
  • Cash Handling & POS Operation
  • Accurate with transactions, tabs, and end-of-shift balancing in fast-paced environments
  • Teamwork & Communication
  • Works closely with barbacks, servers, and kitchen staff to keep service flowing smoothly and address customer needs promptly

Timeline

Bartender

Delirium Cafe
08.2018 - 01.2020

Bartender

Bar Louie
01.2018 - Current

Shift Leader

Zunzi's
04.2017 - 06.2018

Shift Manager

Which Wich Superior Sandwiches
08.2015 - 01.2017

Hairstylist

Eclips Salon
01.2014 - 10.2015

Server

Ashby Ponds
05.2012 - 04.2014

Briar Woods High School

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Kayla Rhodes