Kayla Stevens
Catlett
Summary
Goal-driven and motivated student, currently pursuing further education in healthcare. Dedicated to providing positive and meaningful experiences through interactions with customers. Skilled in providing personable service through problem solving, active listening and communication, following details and tasks thoroughly, and contributing to team success. I am eager to gain more knowledge and experience in customer relations while remaining close to my desired field of study.
Overview
6
6
years of professional experience
Work History
Bakery/Deli Associate
Walmart
07.2025 - Current
- Prepare and package bakery and deli products to meet company and customer standards.
- Interact with customers to assist with orders and ensure a positive shopping experience.
- Receive, store, and display products appropriately, following first-in, first-out protocol.
- Operation preparation equipment safely and follow sanitation guidelines.
- Maintain a sanitary and organized workspace and follow all food safety standards to ensure customer safety.
- Effectively collaborate with team members to meet daily production goals.
Digital Personal Shopper
Walmart
08.2020 - 07.2025
- Work at very fast paces and under time restraints to fulfill customers orders.
- Interact with customers via telephone and in person to resolve issues or answer questions.
- Retain and use knowledge of store merchandise to optimize customer satisfaction.
- Assist team with completing tasks in order to meet daily goals.
- Apply strategic techniques to improve overall accuracy and productivity.
Education
Associate of Science - Biotechnology
Harford Community College
Bel Air, MD06-2024
High School Diploma -
Bel Air High School
Bel Air05-2020
Skills
- Aseptic lab techniques
- Teamwork and self-management
- Close attention to detail
- Adaptability
- Customer service
- Punctual and reliable
Timeline
Bakery/Deli Associate
Walmart
07.2025 - Current
Digital Personal Shopper
Walmart
08.2020 - 07.2025
Associate of Science - Biotechnology
Harford Community College
High School Diploma -
Bel Air High School