Kayla Thrasher
Radford,VA
Summary
Detail-oriented individual and student with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives and client goals.
Overview
4
4
years of professional experience
Work History
Family Coach
Strategic Therapy Associates
04.2024 - 08.2024
- Managed caseload effectively, ensuring timely documentation of progress notes and accurate recordkeeping.
- Provided tailored coaching sessions based on individual family needs and circumstances.
- Served as a family resource by connecting them to relevant community services and assistance programs.
- Monitored progress regularly through follow-up meetings and adjusted coaching strategies as needed for optimal results.
Guest Associate
Target
05.2022 - 01.2024
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive client feedback.
- Conducted training sessions for new hires, ensuring a consistent level of service across the team.
- Responded proactively and positively to rapid change.
Shift Lead Supervisor
Weis Markets Inc
12.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
- Ensured compliance with company policies, safety regulations, and industry best practices.
Education
No Degree - Social Work
Radford University
Radford, VA08-2025
High School Diploma -
Brooke Point High School
Stafford, VA06-2016
Skills
- Motivational interviewing
- Self-care strategies
- Life skills training
- Behavior modification
- Boundary setting
- Needs assessment
- Teamwork
- Multitasking
- Reliability
- Organizational skills
- Decision-making
- Adaptability and flexibility
Timeline
Family Coach
Strategic Therapy Associates
04.2024 - 08.2024
Guest Associate
Target
05.2022 - 01.2024
Shift Lead Supervisor
Weis Markets Inc
12.2020 - 05.2022
No Degree - Social Work
Radford University
High School Diploma -
Brooke Point High School
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