Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kayla Washington

Triangle

Summary

Detail-oriented and motivated business administration student with experience in customer service, sales, and logistics. Strong multitasking abilities, time management skills, and a passion for efficiency in fast-paced environments. Adept at handling financial transactions, training team members, and providing excellent customer experiences.

Overview

7
7
years of professional experience

Work History

Package Handler/Trainer

FedEx Ground
12.2020 - Current
  • Train new package handlers in loading, unloading, palletizing, and scanning techniques.
  • Ensure the efficient and safe movement of packages through the operation.
  • Assist with workflow optimization to improve processing times and minimize errors.

Sales Associate

Super Beauty
07.2020 - 12.2020
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained a clean and organized store environment to enhance the shopping experience.
  • Processed transactions using point-of-sale systems, handling cash and credit operations.

Receptionist

Risana Day Spa
09.2019 - 03.2020
  • Welcomed visitors and assisted them with scheduling and navigation through the salon.
  • Provided refreshments and ensured a comfortable waiting area.

Sales Associate

Five Below
08.2018 - 06.2019
  • Assisted customers with locating merchandise and provided exceptional customer service.
  • Maintained store appearance and ensured proper product placement.
  • Operated cash registers and assisted with end-of-shift deposits.

Education

B.A. - Business Administration (Accounting Emphasis)

Mary Baldwin University
Staunton, VA
01.2025

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Northern Virginia Community College
Woodbridge, VA

Skills

  • Technical & Business Skills:
  • Financial Accounting Business Research Marketing Principles
  • Store Operations Cash & Credit Transactions Time Management
  • Customer Service & Communication:
  • Verbal & Written Communication Active Listening Multitasking
  • Problem-Solving Team Collaboration Customer Relations
  • Order picking
  • Loading and unloading
  • Pallet jack operation
  • Warehouse navigation

Languages

French: Basic greetings
Spanish: Conversational

Affiliations

Member of the National Society of High School Scholars (NSHSS)

Timeline

Package Handler/Trainer

FedEx Ground
12.2020 - Current

Sales Associate

Super Beauty
07.2020 - 12.2020

Receptionist

Risana Day Spa
09.2019 - 03.2020

Sales Associate

Five Below
08.2018 - 06.2019

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Northern Virginia Community College

B.A. - Business Administration (Accounting Emphasis)

Mary Baldwin University

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Kayla Washington