Kayla Wilkerson
Virginia Beach
Summary
Dependable and hardworking team player with solid background in fulfillment , customer service , and animal care . Highly productive , organized , and efficient with the stamina to stand or walk for long hours. Also , excel in time management , team work , and adaptability with a positive attitude .
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Fulfillment Associate
Amazon
Chesapeake
06.2023 - Current
- Collaborated with team members to maintain a clean and organized workspace .
- Followed safety protocols to ensure a secure working environment .
- Maintained cleanliness of the warehouse area by sweeping and organizing .
- Quality control
- Equipment Operations
Volunteer
Chesapeake Animal Services
Chesapeake
10.2022 - 04.2024
- Maintained cleanliness of animal habitats through regular cleaning and sanitation practices if needed .
- Monitored animal behavior and reported any concerns to the shelter management team .
- Followed directions from supervisors and completed tasks within appropriate timeframe .
- Collaborated with other volunteers to create a positive work environment .
- Dog walking , including leash-walking and off-leash playtime in a secure environment .
- Greet customers
- Assisted with Snout and About program .
- Bathe animals if needed .
Package Handler
UPS
Norfolk
11.2022 - 01.2023
- Operated material handling equipment to move packages safely .
- Unload trucks
- Maintained clean and safe work environment in accordance with safety protocols .
- Executed daily tasks in fast-paced environment while adhering to deadlines .
Associate
Cookout
Chesapeake
07.2022 - 11.2022
- Maintained cleanliness and organization of kitchen and dining areas .
- Built relationships with customers by providing friendly customer service .
- Collaborated with team to ensure timely service .
- Make shakes in a timely manner
- Stocked shelves with products to ensure availability for customers .
Crew Member
McDonald's
Chesapeake
06.2021 - 06.2022
- Prepared and served food items according to company standards .
- Maintained cleanliness and organization in kitchen and dining areas .
- Assisted customers with orders and addressed inquiries promptly .
- Served food quickly for positive guest experiences .
- Trained new crew members on procedures and best practices .
- Managed inventory by restocking supplies as needed throughout shifts .
- Performed cashier duties such as taking orders, collecting payments and providing change .
Education
Nursing -
Norfolk State University
Norfolk, VA 08.2023 - 01.2024
12th Grade Education -
Oscar F. Smith High School
Chesapeake, VASkills
- Pallet jack Driving
- Kennel experience
- Pet First Aid and CPR
- Animal shelter experience
- Animal enclosure cleaning
- Report writing
- Customer service
- Dog walking
- Dog care
- Commitment to safety
- Record keeping
- Animal feeding
- Cash register
- Pet care
- Caregiving
- Writing skills
- Computer skills
- Pet sitting
- Hand tools
- Zoom
- Time management
- Attention to detail
- Unloading
- Mobile devices
- Animal handling
- Animal care
- Warehouse experience
- Microsoft Word
- Heavy lifting
- Math
- Communication skills
- GPS
- Mowing
- Dog handling
- Ability to follow instructions
- Typing
- Equipment operation
- Package sorting and organizing
- Teamwork
- Excellent communication
- Warehouse safety
Certification
- Pet CPR & First Aid Certification, 01/01/26, 01/31/28
- Driver's License
- Firearms License
Willing To Relocate
- Chesapeake, VA
- Norfolk, VA
- Suffolk, VA
Personal Information
Authorized To Work: US for any employer
Timeline
Nursing -
Norfolk State University
08.2023 - 01.2024
Fulfillment Associate
Amazon
06.2023 - Current
Package Handler
UPS
11.2022 - 01.2023
Volunteer
Chesapeake Animal Services
10.2022 - 04.2024
Associate
Cookout
07.2022 - 11.2022
Crew Member
McDonald's
06.2021 - 06.2022
12th Grade Education -
Oscar F. Smith High School