Kayle Dunn
Fredericksburg
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Services
Mary Washington Healthcare
10.2024 - Current
- Worked closely with interdisciplinary healthcare teams to ensure comprehensive coordination of patient services.
- Participated in continuous professional development opportunities to stay abreast of industry changes and maintain expertise in the field of patient services.
- Obtained patient feedback from over [Number] patients to provide appropriate recommendations to improve patient services.
- In a timely fashion I delivered trays to the correct patients making sure they had everything they needed and help set them up
LEAD PRESCHOOL TEACHER
Merit School at The Castle
04.2024 - Current
- Assisted and supervised around 13-16 children through entire school day
- Established strong relationships with parents through regular communication regarding their child's progress, fostering increased parental involvement in the educational process
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences
- Submitted weekly lesson plans
- Sanitized toys and play equipment each day to maintain safety and cleanliness
- Supported the social-emotional development of students by implementing lessons on empathy, communication skills, and conflict resolution
RESTAURANT SERVER
Red Lobster
02.2024 - Current
- Cultivated warm relationships with regular customers
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations
- Greeted new customers, discussed specials, and took drink orders
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards
BANQUET SERVER
Colonial Heritage Club
11.2023 - Current
- Working at Colonial Heritage as a banquet server I was responsible for serving food and beverages to guests at venues, catering and wedding events
- This also included greeting guests, taking orders and bringing them correct dishes
- And after an event we would clean up and buss tables as well as flip the rooms sometimes if needed
LEAD PRESCHOOL TEACHER
WISC Williamsburg
07.2023 - Current
- Started as an assistant couple months later I became a Lead, during this job I gained more experience working with kids and growing relationships with parents
- As an assistant I was tasked with helping around the classroom, changing pull-ups or diapers
- As well as prepping breakfast and lunch setting nap maps out and doing activities with the kids while the lead did curriculum and other stuff
- When I became a lead, I learned how to take over the curriculum and grow bonds with the kids and the parents
SERVER SHIFT LEADER
TGI Fridays
10.2022 - Current
- Trained new waiters and floor staff on customer expectations, safety procedures, proper food handling, and restaurant-specific protocols
- Monitor the dining room to ensure the optimal customer experience
- Delivered exceptional, friendly, and fast service
- Bussed and reset tables to keep dining room and work areas clean
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
- Explained menu items and suggested appropriate options for food allergy concerns
- Cultivated warm relationships with regular customers
- Managed scheduling for 6 servers, maintaining adequate staffing levels while accounting for personal employee needs
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues, and other communication concerns
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives
- Conducted meetings with management to discuss operational issues and develop ways to improve services
- Inspected FOH stock to identify shortages, replenish supply, and maintain consistent inventory
- Maintained clean and organized dining area to create a pleasant and welcoming atmosphere for customers
Education
Associate of Arts - Human Resources
DeVry University
Associate of Arts - Early Childhood Care And Education
Germanna Community College
Fredericksburg, VA06-2027
High School Diploma -
Patuxent High School
06.2022
Skills
- Human Resource
- Safe Handling Standards
- Early childhood
- Management
- Personnel Training
- Communication
- Phone Inquiries
- Emotional development
- Activity planning with a focus on motor skills
- Experience with infants
- Age Verification
- Childhood development
- Cleaning and Sanitation
- Transactions and Cash class
- Billing and Payment
- Customer Relationship
- Curriculum planning
- Fine Motor Skills
- First aid trained
- Child and Infant CPR
Certification
- Child Development Associate (CDA) Certificate
- CPR/AED Certification
- First Aid Certification
Timeline
Patient Services
Mary Washington Healthcare
10.2024 - Current
LEAD PRESCHOOL TEACHER
Merit School at The Castle
04.2024 - Current
RESTAURANT SERVER
Red Lobster
02.2024 - Current
BANQUET SERVER
Colonial Heritage Club
11.2023 - Current
LEAD PRESCHOOL TEACHER
WISC Williamsburg
07.2023 - Current
SERVER SHIFT LEADER
TGI Fridays
10.2022 - Current
High School Diploma -
Patuxent High School
Associate of Arts - Human Resources
DeVry University
Associate of Arts - Early Childhood Care And Education
Germanna Community College
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