Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kaylee Diehl

Kaylee Diehl

Fairfax

Summary

Motivated professional skilled in coordinating guest services and managing multiple tasks across various areas. Proven expertise in conflict resolution, team coordination, and customer support. Highly organized and detail-oriented, excelling in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Front Desh Team Member

Gold’s Gym
Fairfax Station
07.2024 - 10.2024
  • Greeted members and guests warmly upon arrival at the fitness facility.
  • Managed phone inquiries, providing accurate information about services and classes.

Medical Assistant

NoVA Eye MD Inc
Vienna
05.2023 - 09.2024
  • Prepared examination rooms and ensured cleanliness of instruments.
  • Collected and documented patient medical histories accurately.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Sales Representative

XSport Fitness
Fairfax
11.2022 - 05.2023
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed key customer relationships to increase sales.
  • Maintained accurate records of all sales and prospecting activities.

Team Lead

Panera Bread
Fairfax
12.2018 - 11.2022
  • Trained new staff on menu items and customer service techniques.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Education

Associate of Science - Information Technology

Northern Virginia Community College
Annandale, VA
05-2022

Skills

  • Team leadership
  • Staff training
  • Sales techniques
  • Phone etiquette
  • Data entry accuracy
  • Relationship building
  • Record management
  • Administrative support
  • HTML and CSS basics
  • Java programming
  • Python programming
  • SQL querying

Affiliations

  • Self-taught pianist
  • Health & fitness enthusiast
  • Avid learner of world languages

Timeline

Front Desh Team Member

Gold’s Gym
07.2024 - 10.2024

Medical Assistant

NoVA Eye MD Inc
05.2023 - 09.2024

Sales Representative

XSport Fitness
11.2022 - 05.2023

Team Lead

Panera Bread
12.2018 - 11.2022

Associate of Science - Information Technology

Northern Virginia Community College

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Kaylee Diehl