Kaylee Nabors
Fairfax,VA
Summary
Driven professional residing in Fairfax, Virginia, with a keen interest in relocating to Pensacola, Florida. Passionate about embracing new challenges and making meaningful contributions within a new community.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Virginia Spine Institute
01.2023 - Current
- Managed approximately 30 incoming calls, emails and faxes per day from patients and doctors. Streamlined operations and prioritized tasks such as scheduling via Eclinical, entering and updating patients' insurance and medical information and allowing senior staff collections to increase on average 13% per month.
Operating Room Scheduling Coordinator
Valley Health Hospital
10.2022 - 12.2022
- Maintaining surgeon calendars with their proper outpatient/inpatient procedure including diagnosis, ordered test/treatment and insurance information while simultaneously taking inbound/outbound calls averaging 30 per day, utilizing extensive medical terminology and ICD-10 and CPT-4 coding.
Recruiter Coordinator
Sparks Group
05.2021 - 09.2022
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees. Developed targeted sourcing strategies for hard-to-fill roles, resulting in a higher quality of applicants. Conducted comprehensive background and reference checks on prospective hires to mitigate potential risks associated with employment decisions.
Recruiter
Sparks Group
05.2021 - 09.2022
- Recruit and schedule qualified candidates through all available resources via their proprietary database, job boards, social media, networking and referrals. Completing a minimum of twenty-five interviews per week while keeping up to date with emails and voicemails.
Patient Services Assistant
Valley Health Warren Memorial Hospital
08.2020 - 02.2021
- Providing support to patients and staff by serving wholesome meals, maintaining strict sanitation requirements, coordinating with hospital floor staff, including RNs, CNAs, and other clinical staff to ensure meals that are provided, best support patients’ nutritional and medical needs.
Education
Some College (No Degree) - Healthcare Administration
Laurel Ridge College
Fairfax, VABattlefield High School
Haymarket, VASkills
- Eclinical
- Epic Systems
- ICD-10 and CPT-4 Coding
- First Aid and HIPAA Certified
- Medical Terminology Knowledge
- Insurance Verification
- Conflict Resolution
- Collaboration
- Project management
- Adaptability
Timeline
Patient Service Representative
Virginia Spine Institute
01.2023 - Current
Operating Room Scheduling Coordinator
Valley Health Hospital
10.2022 - 12.2022
Recruiter Coordinator
Sparks Group
05.2021 - 09.2022
Recruiter
Sparks Group
05.2021 - 09.2022
Patient Services Assistant
Valley Health Warren Memorial Hospital
08.2020 - 02.2021
Some College (No Degree) - Healthcare Administration
Laurel Ridge College
Battlefield High School
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