Dedicated hard worker with exceptional customer service skills, efficient task management, and a strong ability to resolve conflicts, ensuring a positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Aj Gators Sports Bar and Grille
Virginia Beach
05.2020 - Current
Provided exceptional customer service in a high-energy sports bar environment.
Managed food and drink orders efficiently during peak hours.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining areas and service stations.
Trained new servers on procedures, menu items, and customer engagement techniques.
Resolved guest complaints promptly to enhance overall dining experience.
Internship
Norfolk Botanical Gardens
Norfolk
06.2023 - 10.2023
Supported educational programs by preparing materials and setting up activities.
Engaged with visitors by providing information about butterflies and their host plants.
Contributed to conservation projects focused on preserving native host plants for our butterflies and caterpillars.
Assisted in maintaining plant health and garden aesthetics.
Webb Set Up Events Lead
ODU Webb Center Events Services
Norfolk
08.2022 - 04.2023
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish event planning.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Special Education Teacher's Assistant
Virginia Beach City Public Schools
Virginia Beach
06.2022 - 08.2022
Assisted teachers in implementing individualized education plans for students.
Monitored student behavior and provided guidance to maintain a positive environment.
Organized classroom resources and materials to enhance learning experiences.
Supported students with personalized accommodations, extra assistance, and educational assessments.