Dynamic Food Service Supervisor at VADOC with expertise in food safety compliance and inventory management. Successfully reduced food waste through effective tracking practices while fostering a culture of teamwork and accountability. Proven ability to maintain high sanitation standards and ensure staff adherence to health regulations, enhancing overall kitchen performance.
Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
VADOC
09.2023 - Current
Kept work areas clean, organized, and sanitized per established standards.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Maintained health and food safety standards at all stages, from storage through delivery.
Monitored inmate workers and ensuring they are adhering to HACCP/ Servsafe guidelines, preventing foodborne illnesses.
Completed documentation on all temperatures and labels.
Oversee all serving lines are properly cleaned and sanitized before and after ever meal service.
Complete all documentation on inmate workers hygiene and work performance.
Oversee/enforce disciplinary actions if/when needed for inmate workers.
Private Nanny
Sweet Peas Nanny Agency
05.2022 - 08.2023
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Led indoor and outdoor activities to entertain and occupy children.
Implemented daily routines for optimal child development and created a structured environment.
Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Assisted with homework and school projects, fostering a love for learning in the children.
Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Provided safe transportation to and from school, extracurricular activities, and other events.
Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
Planned special outings or themed days around children's interests or areas of study in their school curriculum.
Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
Helped children complete homework assignments and school projects.
Identified warning signs of emotional and developmental problems in children.
Provided care while parents went on work trips or vacations.
Registered Behavior Technician
Golden Steps ABA
01.2022 - 05.2022
Reduced challenging behaviors through the implementation of positive reinforcement strategies.
Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
Supported families in understanding and applying behavioral strategies within the home environment.
Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
Promoted socialization and peer interaction with group activities and play-based learning.
Improved communication skills in autistic children by utilizing evidence-based practices.
Increased independence in daily living tasks by providing consistent skill development support.
Documented behavioral data accurately, contributing to better-informed treatment adjustments.
Communicated effectively with multidisciplinary teams including speech therapists, occupational therapists, and educators for holistic client support.
Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
Collaborated with clinical team to develop comprehensive treatment plans for clients.
Conducted functional behavior assessments to identify triggers and patterns of challenging behaviors.
Adhered to ethical guidelines outlined by the Behavior Analyst Certification Board, ensuring quality care delivery across all cases.
Registered Behavior Technician
Intercept Health
07.2021 - 12.2021
Reduced challenging behaviors through the implementation of positive reinforcement strategies.
Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
Improved communication skills in autistic children by utilizing evidence-based practices.
Maintained a safe, structured learning environment conducive to the individual success of each client.
Increased independence in daily living tasks by providing consistent skill development support.
Assisted in modifying behavior intervention plans based on data analysis and client progress reports.
Communicated effectively with multidisciplinary teams including speech therapists, occupational therapists, and educators for holistic client support.
Enhanced client progress by implementing individualized behavior intervention plans.
Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
Conducted functional behavior assessments to identify triggers and patterns of challenging behaviors.
Adhered to ethical guidelines outlined by the Behavior Analyst Certification Board, ensuring quality care delivery across all cases.
Group Leader
Sequel Youth and Family Services
08.2019 - 08.2021
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Incorporated teaching and holistic training techniques to optimize client support.
Implemented prescribed behavioral skills training to reduce problem behavior.
Enhanced communication skills for clients with autism through the use of visual aids and social stories.
Implemented crisis intervention techniques when necessary to ensure the safety of clients, staff, and families.
Coordinated care with other professionals involved in clients'' lives, such as speech therapists and occupational therapists, ensuring a comprehensive approach to treatment.
Promoted social skill development through group therapy sessions and structured play activities.
Increased client progress by implementing individualized treatment plans targeting specific behavioral goals.
Assisted children with daily living skills such as toileting, dressing, and feeding for increased independence.
Conducted functional behavior assessments to identify triggers and develop effective intervention strategies.
Handled clients safely and appropriately to minimize risk of physical injury.
Observed client behavior and collected, documented and summarized data to formulate treatment plans.
Exercised confidentiality to protect client diagnosis and treatment in compliance with HIPAA standards and regulations.
Maintained clean, safe and organized work environment to facilitate therapeutic treatment.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Documented client progress to track effectiveness and inform future treatment plans.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Instructional Assistant
EASTCONN
05.2018 - 03.2019
Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Direct Care Professional
New Beginnings for Life LLC
08.2017 - 03.2018
Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
Enhanced client well-being by providing personalized care and support in daily living tasks.
Contributed to higher quality of life for clients by addressing any barriers or challenges that arose within their home settings or daily routines.
Kept clients engaged in social networks and communities for personal health and growth.
Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
Residential Instructor
Alternative Services Of Connecticut
01.2015 - 05.2017
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Monitored and assisted residents through individual service plans.
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Prep Cook, Hostess, Busser
TGI Fridays
01.2013 - 03.2014
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Followed orders from head chef to establish productive and timely preparation of meals.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Stocked inventory efficiently, enabling seamless transition between meal services.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Shift Leader
Dunkin' Donuts
04.2012 - 04.2013
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Childcare Provider
Red Sneakers
06.2009 - 02.2012
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Enforced rules and managed behavior through developmentally appropriate discipline.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Education
High School Diploma -
Lyman Memorial High School
Lebanon, CT
06-2011
Skills
Staff supervision
Food preparation
Ordering supplies
Schedule management
Food safety compliance
Inventory management
Waste reduction
Menu planning
Food presentation
Health regulations
Sanitation standards
Servsafe Instructor/Proctor
Certification
Servsafe Instructor/Proctor
First Aid/ CPR with tourniquet training
Timeline
Food Service Supervisor
VADOC
09.2023 - Current
Private Nanny
Sweet Peas Nanny Agency
05.2022 - 08.2023
Registered Behavior Technician
Golden Steps ABA
01.2022 - 05.2022
Registered Behavior Technician
Intercept Health
07.2021 - 12.2021
Group Leader
Sequel Youth and Family Services
08.2019 - 08.2021
Instructional Assistant
EASTCONN
05.2018 - 03.2019
Direct Care Professional
New Beginnings for Life LLC
08.2017 - 03.2018
Residential Instructor
Alternative Services Of Connecticut
01.2015 - 05.2017
Prep Cook, Hostess, Busser
TGI Fridays
01.2013 - 03.2014
Shift Leader
Dunkin' Donuts
04.2012 - 04.2013
Childcare Provider
Red Sneakers
06.2009 - 02.2012
High School Diploma -
Lyman Memorial High School
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