Keira Hartley
Roanoke
Summary
-Dedicated Clinical Associate with a proven track record at Carilion Roanoke Memorial Hospital, enhancing patient satisfaction through empathetic care and rigorous adherence to safety protocols. Skilled in vital signs monitoring and team collaboration, I excel in fast-paced environments, demonstrating exceptional customer service and a commitment to excellence.
Experienced with clinical procedures and patient care. Utilizes comprehensive knowledge of medical documentation and patient assessments to ensure high standards of care. Track record of effective teamwork and adaptability in dynamic healthcare settings.
-Clinical professional prepared to contribute significant expertise in patient care and medical procedures. Demonstrates consistent focus on collaborative teamwork and achieving optimal patient outcomes. Reliable and adaptable, skilled in maintaining accurate medical records and fostering positive healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Associate
Carilion Roanoke Memorial Hospital
06.2023 - Current
- Ensured compliance with industry standards and regulations by meticulously adhering to established protocols for infection control, safety measures, and confidentiality guidelines.
- Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations.
- Collaborated with healthcare teams to develop comprehensive treatment plans, resulting in improved patient satisfaction.
Team Member
Burger King
11.2022 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Walmart
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
Sonic Drive-In
11.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
William Byrd High School
Vinton, VA06-2023
Skills
- BLS certification
- Vital signs monitoring
- HIPAA regulations
- Patient confidentiality
- Customer service
- Reliable team player
- Cash handling
- Time management skills
- Patience and empathy
- Work ethic and integrity
- Cleaning and sanitizing
- Team collaboration
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Clinical Associate
Carilion Roanoke Memorial Hospital
06.2023 - Current
Team Member
Burger King
11.2022 - 06.2023
Cashier
Walmart
11.2021 - 02.2022
Crew Member
Sonic Drive-In
11.2020 - 08.2021
- Basic Life Support (BLS) Certification - American Heart Association.
High School Diploma -
William Byrd High School
Similar Profiles
Joseph AndersonJoseph Anderson
Clinic Team Leader at Carilion Roanoke Memorial HospitalClinic Team Leader at Carilion Roanoke Memorial Hospital
Chris LoweryChris Lowery
Registered Nurse at Carilion Roanoke Memorial HospitalRegistered Nurse at Carilion Roanoke Memorial Hospital
Autumn JenningsAutumn Jennings
Computed Tomography Technologist at Carilion Roanoke Memorial HospitalComputed Tomography Technologist at Carilion Roanoke Memorial Hospital