Keith Dicks
Richmond
Summary
Sales/Manager role involves leveraging extensive experience in vendor negotiations and client relationship management. Established and maintained key client relationships while overseeing administrative tasks, ensuring effective communication across departments. Developed competitive pricing strategies and identified new business opportunities through thorough market analysis. Recruited and trained employees, fostering an ethical work environment and enhancing customer service standards throughout the organization.
Overview
24
24
years of professional experience
Work History
Sales/Manager
Cellular Sales Verizon
Knoxville
04.2014 - 06.2025
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
President
Impact Imports
Newport News
01.2001 - 05.2006
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Maintained effective communication channels with all stakeholders involved in the organization's activities.
- Identified new business opportunities through market research.
- Established policies and procedures that promoted an ethical work environment.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Developed strategies for improving customer service standards throughout the company.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
Skills
- Sales forecasting
- Negotiation strategies
- Customer relationship management
- Market analysis
Timeline
Sales/Manager
Cellular Sales Verizon
04.2014 - 06.2025
President
Impact Imports
01.2001 - 05.2006