Keith LaBelle
Prince George
Summary
Dynamic professional with over 10 years of experience in operational improvement and staff management at CVS Pharmacy. Proven track record in problem resolution and project planning, enhancing customer satisfaction and driving sales performance. Skilled in measurement accuracy and effective communication, consistently achieving operational goals and fostering team collaboration.
Overview
22
22
years of professional experience
Work History
Branch Operations Service Technician
West Shore Home
07.2022 - Current
- Perform services for both Window/door, and Shower/bath after installations
- Meet with Customers on job site to discuss service options for best overall results.
- Knowledgeable of various hand and power tools used to perform service duties safely and efficiently.
- Meet with Operations Managers, CSRs, and installers for best description and path to resolve services for Home owners expectations.
- Knowledgeable of product and materials of installation used for services and installations.
Up Saw/Hornet Saw Operator
NVR Inc.
03.2021 - 07.2022
- Operate Hornet saw/Upsaw to safety standards of the industry.
- Cut and assemble various home openings as specified by multiple computer programs and given dimensions.
- Assist other positions where needed and if time allows, including the Hornet saw.
- Make or exceed production goals in expected time frame.
Industrial Construction Laborer
Turner Industries LLC
03.2020 - 03.2021
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Actively attended safety training and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
- Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
Fulfillment Associate/Problem Solver
Amazon
08.2015 - 03.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Operated equipment such as pallet jacks, hand trucks, and PIT to move heavier merchandise.
- Entered package information into the company's computer system using excel with a high degree of accuracy.
Store Manager
CVS Pharmacy
01.2009 - 05.2015
- Trained new employees on proper protocols and customer service standards.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Provided excellent customer service, promoted membership loyalty, and increasing customer satisfaction rates.
Store Manager
Rite Aid/Eckerd Pharmacy
05.2003 - 12.2008
- Responsible for leadership and strategic operations of the store including overall store management, supervision, and policy implementation.
- Analyze and evaluate all operational reports and business reviews.
- Recruit and train the personnel including management positions.
- Reengineered and supported individual business efforts to successfully improve conditions and strengthen profitability.
Education
General
Spring High School
Spring, TX06-1993
Skills
- Staff Management (10 years)
- Operational Improvement (10 years)
- Supervising Experience
- Team Leader (10 years)
- Problem Resolution (10 years)
- Warehouse associate (6 years)
- Money Handling (10 years)
- Communication skills
- Measurement and Calculation Accuracy (10 years)
- Project Planning (10 years)
- Customer Service
- Business Operations (10 years)
Timeline
Branch Operations Service Technician
West Shore Home
07.2022 - Current
Up Saw/Hornet Saw Operator
NVR Inc.
03.2021 - 07.2022
Industrial Construction Laborer
Turner Industries LLC
03.2020 - 03.2021
Fulfillment Associate/Problem Solver
Amazon
08.2015 - 03.2020
Store Manager
CVS Pharmacy
01.2009 - 05.2015
Store Manager
Rite Aid/Eckerd Pharmacy
05.2003 - 12.2008
General
Spring High School
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