Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keitha Massaro

Chesapeake

Summary

Experienced tax specialist with expertise in corporate and individual taxation. Demonstrates comprehensive knowledge of tax codes and compliance across various industries. Strong analytical and problem-solving skills, with a proven ability to simplify complex tax concepts for clients. Previous experience includes successful tenure in property management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Full Level Tax Specialist

ADP
Norfolk
12.2024 - Current
  • Analyzed financial documents to ensure accuracy of information reported on tax forms.
  • Conducted client interviews to gather necessary documentation and information for tax preparation.
  • Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
  • Researched federal, state and local regulations to ensure compliance with all applicable laws.

Assistant Property Manager

Ripley Heatwole
Virginia Beach
07.2022 - 12.2024
  • Monitored and tracked payments and expenses as well as prepared deposits and reconciled accounts, providing timely and accurate financial reports.
  • Maintained a high occupancy rate by promptly addressing maintenance requests and resolving issues efficiently.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Diminished outstanding debts by analyzing accounts for issues.

Leasing Specialist

Ripley Heatwole
03.2021 - 06.2022
  • Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
  • Distributed and followed up on tenant renewal notices.

Leasing Specialist

The Franklin Johnston Group
12.2020 - 03.2021
  • Reviewed tenant incomes and documentation to ensure accuracy before processing lease applications.
  • Facilitated property showings to showcase features, address inquiries, and resolve concerns to finalize contracts.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Collaborated with clients to secure suitable loans, schedule inspections, and obtain credit reports.

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Manchester, NH
10-2027

Associate of Science - Business Administration

Southern New Hampshire University
Manchester, NH
04-2026

High School Diploma -

Great Bridge High School
Chesapeake, VA
06-2018

Skills

  • Payment processing
  • Tax Compliance
  • Business processes
  • Collaboration
  • Financial analysis
  • Project management
  • Microsoft Excel
  • Tax compliance

Certification

  • Certified Apartment Leasing Professional

Timeline

Full Level Tax Specialist

ADP
12.2024 - Current

Assistant Property Manager

Ripley Heatwole
07.2022 - 12.2024

Leasing Specialist

Ripley Heatwole
03.2021 - 06.2022

Leasing Specialist

The Franklin Johnston Group
12.2020 - 03.2021

Bachelor of Science - Human Resources Management

Southern New Hampshire University

Associate of Science - Business Administration

Southern New Hampshire University

High School Diploma -

Great Bridge High School
Keitha Massaro