Keith Pamela Pieper
Reston
Summary
Dedicated and hard working administrative professional with over 5 years of experience in office management, costumer service, data entry and business strategy. Graduated with an MBA in Management. Committed to performing all tasks with the highest level of professionalism and competence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Student Volunteer
Unwind Wellness
01.2023 - 10.2023
- Managed 30 therapists, by ensuring punctuality, proper training, and timely completion of duties
- Coordinated client schedule and provided seamless client care and follow-up
- Helped Human Resources with processing the documents of new hires and reviewing forms with new hires
- Controlled expense reports, receipts and other documents for submission
- Regulated and maintained operating supplies
Accountant Assistant / Student Volunteer
Green Life Landscaping
09.2020 - 09.2021
- Managed new proposals and contracts for clients
- Responsible for answering client phone calls, emails and appointment scheduling
- Provided administrative assistance to new clients
- Controlled and managed payable/receivable account transactions
- Responsible for creating invoices using the QuickBooks system
- Controlled expense reports, receipts, and payroll documents
- Created weekly and monthly spending expense reports
- Prepared financial statements for end of year taxes
- Analyzed documents, including bills, insurance policies and corporate contracts
International Paralegal
The Nature Conservancy
01.2020 - 05.2020
- Provided administrative support to the Latin America & Caribbean Legal Team
- Controlled expense reports, receipts, and documents for submission
- Responsible for organizing and taking notes of the Legal group’s meeting
- Arranged and organized travel for Team members
- Prepared check requests, wire, instructions for authorization by attorney or Paralegal II, and responsible for invoices filing and management
- Monitored contracts and assistant paralegals with distribution of contracts for review
- Coordinated payments of legal bills
- Responsible for conducting Pro Bono reporting
- Drafted routine documents and correspondence for attorney and or/ paralegal II review
Administrative Assistant
Certified Electrical Technologies
08.2019 - 11.2019
- Responsible for handling invoices and expense reports
- Developed partnerships with residential clients, contractors, retail clients, realtors and commercial clients Maryland, Northern Virginia and Washington D.C
- Responsible for answering phone calls, appointment scheduling and creating work orders
- Analyzed insurance policies, budget, and bills
Au Pair Program
Exchange Program- API
08.2013 - 11.2015
- Organized and managed various household tasks, schedules, and education development
- Certified in child safety and development
- Daily observation and awareness of adolescent behavior, activities, education, and health
- Adapted to the American culture
Accountant Assistant
ASSEM - Association of Municipal Service
03.2011 - 03.2013
- Created weekly and monthly spending expense reports
- Prepared financial statements for end of year taxes
- Analyzed documents, including bills, insurance policies and corporate contracts for accuracy/completion
- Managed multiple health insurance companies for government employees
- Controlled and managed of payable/receivable account transactions, invoices, employee payroll
- Managed of business client accounts (physical and legal)
Administrative Assistant
Department of Regulation and Control
11.2009 - 03.2011
- Provided administrative assistance to new clients and internal departments employees
- Handled cost and benefit analysis for diverse marketing campaign projects
- Regulated and maintained an integrated stock control and purchasing system
Accountant Assistant
EPI
04.2008 - 11.2009
- Analyzed financial performance of students and financial needs analyses program
- Maintained compliance to all admission documents, reviewing, and processing files for new student applications
- Verified documents using internal computer database system
- Regularly review all account to reduces inherent risk
- Managed faculty payroll and student/institute finances; provided weekly/monthly financial reports
- Managed two personnel, by ensuring punctuality, properly trained, and timely completion of duties
- Provided upper management with awareness of team status
Education
MBA - Business Administration And Management
Washington University of Virginia
Annandale, VA05.2019
BBA - Business Administration
Universidade Paulista
Sao Jose Dos Campos, Brazil01.2012
Skills
- Trilingual – Fluent in Portuguese and English Proficient in Spanish
- Proficient in Microsoft Office( word excel, power point)
- Proficient in Salesforce, Zenoti and Trello Software
- Financial Reporting
- Self-Motivated
- Customer Service Support
- Work Independently
- Problem Solver
- Able to multi-task efficiently
- Strategic/Planning
- Organized
Certification
Project Management
IAP Career College, January 2024
English Intensive
UCEDA, Jnauray 2021 to September 2023
Languages
Portuguese - Native
English - Fluent
Spanish - Proficient
Timeline
Administrative Assistant/ Student Volunteer
Unwind Wellness
01.2023 - 10.2023
Accountant Assistant / Student Volunteer
Green Life Landscaping
09.2020 - 09.2021
International Paralegal
The Nature Conservancy
01.2020 - 05.2020
Administrative Assistant
Certified Electrical Technologies
08.2019 - 11.2019
Au Pair Program
Exchange Program- API
08.2013 - 11.2015
Accountant Assistant
ASSEM - Association of Municipal Service
03.2011 - 03.2013
Administrative Assistant
Department of Regulation and Control
11.2009 - 03.2011
Accountant Assistant
EPI
04.2008 - 11.2009
MBA - Business Administration And Management
Washington University of Virginia
BBA - Business Administration
Universidade Paulista
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