Kelley Harrold
Newport News
Summary
Dedicated caregiver with a track record of enhancing resident quality of life through compassionate care and efficient housekeeping. Skilled in dementia care and patient companionship, consistently improved client satisfaction. Excelled in teamwork and maintaining high sanitation standards, contributing to a positive living environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Hidenwood Senior Living Facility
50 Wellington Dr. Newport News, VA
05.2023 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Resident Care Associate
Commonwealth Senior Living
Williamsburg, VA
02.2020 - 04.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained thorough documentation of resident progress, effectively communicating updates to team members as necessary.
- Partnered with other staff members for seamless shift transitions, guaranteeing consistent quality of care for all residents at all times.
Dining Server
Verena Senior Lifestyle Residences
Williamsburg, VA
05.2018 - 11.2019
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
Education
High School Diploma -
Lafayette High School
Williamsburg, VAAssociate of Science - Medical Assistant
Tidewater Community College
Newport News, VASkills
- Housekeeping
- Compassionate care
- First aid and safety
- Patient companionship
- Dementia care
Certification
- Adult CPR/AED certification – American Red Cross.
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
Timeline
Caregiver
Hidenwood Senior Living Facility
05.2023 - 12.2024
Resident Care Associate
Commonwealth Senior Living
02.2020 - 04.2023
Dining Server
Verena Senior Lifestyle Residences
05.2018 - 11.2019
High School Diploma -
Lafayette High School
Associate of Science - Medical Assistant
Tidewater Community College