Kelley Tyler Winslow
Capital Electric Supply
Henrico
21
years of professional experience
Results-driven Inside Sales Representative with extensive experience in customer account management and tailored lighting solutions. Proven track record in relationship development and project coordination, leading to increased customer loyalty and repeat business.
Work History
Inside Sales Representative & Lighting Consultant
18 Years 6 Months- Developed strong relationships with clients, resulting in increased customer loyalty and repeat business.
- Managed customer accounts, ensuring accurate order processing and timely follow-ups.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Designed lighting layouts for residential home builders and clients.
- Collaborated with clients to understand lighting needs and provide tailored solutions.
- Maintained up-to-date knowledge of industry trends and advancements through ongoing education and professional development.
- Educated clients on best practices in lighting design, including energy efficiency, safety considerations, and maintenance requirements.
Branch Manager
1 Year 3 Months- Developed strategic sales plans, resulting in increased market share within the region.
- Led team training initiatives, enhancing employee performance and knowledge retention.
- Managed inventory control processes, optimizing stock levels and reducing excess.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Residential Lighting Coordinator
1 Year 5 Months- Coordinated logistics between the residential lighting sales team and the warehouse.
- Developed operational procedures that improved efficiency with the lighting warehouse staff.
- Managed lighting inventory stock levels to improve order accuracy.
- Improved team productivity with regular communication and progress updates.
Education
Associate of Science
Skills
Attention to detail
Adept multi-tasker
Project coordination
Exceptional customer service
Product knowledge
Relationship development
Organizational effectiveness
Customer relationship management
Operational efficiency
Order management
Sales expertise
Client consultations
Timeline
Inside Sales Representative & Lighting Consultant
Capital Electric Supply
02.2008 - CurrentRead More
Branch Manager
Capital Electric Supply
11.2006 - 02.2008Read More
Residential Lighting Coordinator
Capital Electric Supply
06.2005 - 11.2006Read More
Richard Bland College
Associate of Science
Read More