Kelly Blackwell

Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Train new employees
• Prepare food according to safety standards
• Delivered exceptional customer service in high-volume environments, ensuring guest satisfaction and loyalty.
• Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
• Assisted with training new team members on operational procedures and customer engagement techniques.
• Collaborated with team to streamline order processing, enhancing efficiency during peak hours.
• Resolved customer inquiries promptly, fostering positive dining experiences and repeat business.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted with inventory counts and stocking of merchandise.
• Trained new team members by relaying information on company procedures and safety requirements.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budget
• Schedule appraisals and prepare appraisals to be submitted

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Process weekly payroll
• Process weekly , monthly , quarterly and yearly tax deposits

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Maintained inventory of office supplies and placed orders.
• Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
• Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.