Kelly Carlton
Abingdon
Summary
Dedicated professional with strong customer service skills and problem-solving abilities. Known for providing friendly, knowledgeable support that fosters client relationships and enhances satisfaction.
Overview
12
12
years of professional experience
Work History
Doggy Waggin' Daycare
Self
Pasadena
09.2012 - 04.2022
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Frostig School
Toby Shaw
Pasadena
09.2010 - 06.2012
- Coordinated schedules and meetings for team members and management.
- Organized office supplies and maintained inventory for daily operations.
- Maintained filing systems, both electronic and paper, to ensure information accessibility.
- Answered incoming calls, responded to emails, faxes and other inquiries from parents and teachers.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Women's Studies, With Minor in Philosophy
University of California, Santa Cruz
Santa Cruz, CA05-1994
Associate of Arts - General Studies
Pasadena City College
Pasadena, CA05-1992
Skills
- Customer service
- Problem solving
- Effective communication
- Multitasking Abilities
- Scheduling coordination
- Office management
- Pet care management
- Client relationship management
- Communication
Timeline
Doggy Waggin' Daycare
Self
09.2012 - 04.2022
Frostig School
Toby Shaw
09.2010 - 06.2012
Bachelor of Arts - Women's Studies, With Minor in Philosophy
University of California, Santa Cruz
Associate of Arts - General Studies
Pasadena City College