Kelly DeMarco
Charlottesville
Summary
Experienced healthcare professional skilled in coordinating surgical operations and resource allocation. Demonstrated success in implementing process improvements that foster collaboration among multidisciplinary teams, thereby enhancing patient outcomes and operational efficiency.
Overview
25
25
years of professional experience
Work History
Service Line Coordinator
UVA Health
Charlottesville, VA
11.2022 - Current
- Coordinated daily operational workflows to enhance efficiency and support surgical flow..
- Implemented process improvements, resulting in streamlined communication among departments, i.e. surgeons, CS, SPD, nursing team, scheduling and vender reps.
- Managed scheduling and resource allocation to ensure optimal staff coverage for complex cases and multiple operating rooms.
- Mentored nursing staff, fostering professional development and improving team performance.
- Analyzed clinical workflows, identifying opportunities for efficiency enhancements within the department.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Developed strong relationships with interdisciplinary team members, fostering a collaborative work environment within the operating room setting.
Service Line Coordinator
UVA Health
Charlottesville, VA
01.2012 - 06.2015
Registered Nurse, GI Clinic
VCU Medical Center
Richmond, VA
01.2011 - 10.2011
- Administered medications and monitored patient responses to ensure optimal care in Infusion Center.
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans for complex patients
- Implemented evidence-based practices to enhance patient outcomes and safety protocols.
- Enhanced the efficiency of the clinic by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
Registered Nurse, Medical-Surgical Unit
VCU Health
Richmond, VA
01.2010 - 12.2010
- Administered medications and monitored patients' vital signs to ensure optimal care quality.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
- Opened a new Digestive Health Unit and helped build unit structure and unit culture.
Patient Care Tech, Orthopedics
VCU Health
Richmond, VA
08.2006 - 12.2009
- Provided compassionate patient care, assisting with daily activities and mobility support.
- Monitored vital signs, documenting changes to ensure timely interventions by healthcare team.
- Assisted in implementing infection control protocols to maintain a safe environment for patients and staff.
- Collaborated with nursing staff to coordinate patient care plans and improve overall service delivery.
House Manager
Community Based Services, CBS
Richmond, VA
03.2003 - 08.2006
- Supervised daily operations to ensure optimal services for residents with developmental differences.
- Managed budget allocations and medicare/medicaid spending, ensuring efficient use of resources.
- Led crisis intervention efforts, providing support and resolution during critical incidents involving clients.
Peace Corps Volunteer, Community Based
Federal Government
Tafagmanu, Samoa
06.2001 - 02.2003
- Coordinated community outreach programs
- Developed training materials for new volunteers, improving onboarding efficiency and clarity.
- Facilitated workshops and events, fostering collaboration among Samoan chiefs and other government officials
- Participated in grant writing initiatives that secured funding for essential computer lab for local elementary school.
Education
Bachelor of Science - Nursing
Virginia Commonwealth University
Richmond, VA12-2009
Bachelor of Arts - Public And Urban Affairs
Virginia Tech
Blacksburg, VA05-2000
Skills
- Quality improvement
- Critical thinking
- Performance improvement
- Clinical expertise
- Teamwork and collaboration
- Relationship building
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Strong clinical judgment
- Adaptability and flexibility
- Creative problem solving
Timeline
Service Line Coordinator
UVA Health
11.2022 - Current
Service Line Coordinator
UVA Health
01.2012 - 06.2015
Registered Nurse, GI Clinic
VCU Medical Center
01.2011 - 10.2011
Registered Nurse, Medical-Surgical Unit
VCU Health
01.2010 - 12.2010
Patient Care Tech, Orthopedics
VCU Health
08.2006 - 12.2009
House Manager
Community Based Services, CBS
03.2003 - 08.2006
Peace Corps Volunteer, Community Based
Federal Government
06.2001 - 02.2003
Bachelor of Science - Nursing
Virginia Commonwealth University
Bachelor of Arts - Public And Urban Affairs
Virginia Tech