Motivated professional with extensive experience in customer service and administrative tasks within fast paced environments.
Manage schedules/appointments for four modalities within the radiology department
Data entry and record keeping
Coordinate travel arrangements for patients
Communicate with different departments regarding coordination of care resulting in a smooth workflow
Answer multi line telephone, respond to urgent emails, and maintain staff messages
Upload and transfer patients medical record through PACS system using HIPAA protocols
Train new employees within the radiology department
Collected vital signs and blood sugar levels for fourteen plus patients
Inserted IV’s and urinary catheters
Assisted patients with bathing, feeding and daily care as needed
Ambulation assistance
Obtain specimens
Follow isolation and safety protocols
Managed and maintained calendars/schedules for three different physicians
Took vital signs and triaged patients for multiple physicians
Scheduled appointments, verified insurance information and managed referrals
Informed patients of test results/called in prescriptions at physician’s request
CPR Certified
Proficient in MS Word, Excel, Powerpoint
Proficient in Google Suite
Proficient in Zoom/Video Conferencing
11 years experience in multi- tasking in fast paced environments
11 years in verbal and written communication
Familiar with all office landscapes such as scanners, fax/copy machines, multi- line phones and video conferencing
Excellent organizational skills