Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Dye

Alexandria

Summary

Motivated professional with extensive experience in customer service and administrative tasks within fast paced environments.

Overview

13
13
years of professional experience

Work History

Patient Service Rep/Administrative Assistant

Kaiser Permanente
09.2015 - 06.2024

Manage schedules/appointments for four modalities within the radiology department

Data entry and record keeping

Coordinate travel arrangements for patients

Communicate with different departments regarding coordination of care resulting in a smooth workflow

Answer multi line telephone, respond to urgent emails, and maintain staff messages

Upload and transfer patients medical record through PACS system using HIPAA protocols

Train new employees within the radiology department

Clinical Technician

INOVA Mount Vernon Hospital
07.2013 - 09.2015

Collected vital signs and blood sugar levels for fourteen plus patients

Inserted IV’s and urinary catheters

Assisted patients with bathing, feeding and daily care as needed

Ambulation assistance

Obtain specimens

Follow isolation and safety protocols

Medical Assistant/Front Desk Receptionist

INOVA Internal Medicine
04.2011 - 07.2013

Managed and maintained calendars/schedules for three different physicians

Took vital signs and triaged patients for multiple physicians

Scheduled appointments, verified insurance information and managed referrals

Informed patients of test results/called in prescriptions at physician’s request

Education

Bachelor of Science - Healthcare Management/Informatics

Colorado Technical University
Colorado Springs, CO
09.2022

Associate of Science - Healthcare Administraion

Colorado Technical University
Colorado Springs, CO
12.2021

Skills

CPR Certified

Proficient in MS Word, Excel, Powerpoint

Proficient in Google Suite

Proficient in Zoom/Video Conferencing

11 years experience in multi- tasking in fast paced environments

11 years in verbal and written communication

Familiar with all office landscapes such as scanners, fax/copy machines, multi- line phones and video conferencing

Excellent organizational skills

Timeline

Patient Service Rep/Administrative Assistant

Kaiser Permanente
09.2015 - 06.2024

Clinical Technician

INOVA Mount Vernon Hospital
07.2013 - 09.2015

Medical Assistant/Front Desk Receptionist

INOVA Internal Medicine
04.2011 - 07.2013

Bachelor of Science - Healthcare Management/Informatics

Colorado Technical University

Associate of Science - Healthcare Administraion

Colorado Technical University
Kelly Dye